[Board] info at osgeo.org how is it managed

[María Arias de Reyna]

Hi,

In my opinion, there is no need for this info email. We have mailing lists
separated in different themes. We even have a discuss mailing list for
things that don't fit somewhere else. And problems with the passwords or
the servers... couldn't they be redirected directly to the SAC? If someone
can do something it is them. If they can't, what's the point of having an
email nobody is answering? What is bad is to have an email entrypoint no
one is reading.

On these weeks I have been in cc of this email, I got a lot of spam, a lot
of things for the SAC and I think nothing really useful that couldn't be
handled somewhere else. Maybe I am missing some important theme that has to
go through info...

If you give me the access/guidelines, I can help in answering this emails
about the password. If not... I am not useful anyway.

Regards,
María.

On Mon, Jan 15, 2018 at 3:53 PM, Jeff McKenna <jmckenna at gatewaygeomatics.com
> wrote:

> Hi María,
>
> In fact I used to tackle those info@ emails as they came in, for years
> (decade?), people like Jachym can verify that.  Since that, I can bet that
> there is no one tackling regularly.  Marc is 100% correct in his assessment
> and advice.  This is very important for OSGeo, having someone dedicated to
> this.  Or actually remove it from all pages (I've tried to explain this
> situation here in years past).
>
>
> -jeff
>
>
>
>
> On 2018-01-15 3:35 AM, María Arias de Reyna wrote:
>
>> Hi,
>>
>> Right now we have an info email which "is not monitored regularly, and
>> forwards only to a few recipients and is therefore not recommended. Please
>> use one of the above mailing lists to guarantee a proper response to your
>> query. " (as said in http://www.osgeo.org/contact)
>>
>> Is this really helpful? Do we have some kind of guidelines to answer this
>> email (like, always answer with info in copy so we all know this person has
>> received an answer). Should someone take the responsibility of answering or
>> forwarding the email properly? Should we at least write some guidelines?
>> Maybe add some automatic response to it?
>>
>> If we have an email no one is reading or taking care of, what's the point
>> of this email?
>>
>> I say this because I have seen many emails of people complaining about
>> passwords not being sent to their emails and I have no idea if this has
>> been taken care of or if this persons are still waiting for an answer. Not
>> that I really know what to answer, but at least, a response would be nice.
>>
>> Cheers,
>> María.
>>
>>
>> _______________________________________________
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