[mapguide-internals] MGOS v1.2 Service Issues

[Tom Fukushima]

Hi,

Another possible solution is to have a look at the instructions for how to build MGOS on Windows, build a debug server and see if you can get useful stack trace information or catch the exception by running that.

Instructions for building on windows is at http://mapguide.osgeo.org/1.2/docs/BuildingAndConfiguringOnWindows/index.html.

Tom

-----Original Message-----
From: mapguide-internals-bounces at lists.osgeo.org [mailto:mapguide-internals-bounces at lists.osgeo.org] On Behalf Of nclayton
Sent: Wednesday, February 27, 2008 1:54 PM
To: mapguide-internals at lists.osgeo.org
Subject: Re: [mapguide-internals] MGOS v1.2 Service Issues


So, it is looking like the only solution is to make a batch file to kill the
process and restart it scheduled to run every hour (or less if needed).

Is this still going to be a problem in 2.0?


nclayton wrote:
>
> forgot to mention that the server is running Windows 2003 Server and MGOS
> is set up with IIS and PHP.
>
>
>
> nclayton wrote:
>>
>> Hi all,
>> I finally made all the changes that I needed to make and have pushed MGOS
>> out to our production server (which has the exact same configuration as
>> the dev server, except with better specs) and now the service is bombing
>> out at random intervals.
>>
>> Here's what is happening:
>>
>> I connect to the production server through remote desktop so I don't have
>> to go to the server room. When I do go into the server room, I see that
>> the Microsoft Script Debugger is open. I do not see this on my session
>> through remote desktop, so I am not sure when this pops up or why. Also,
>> there are a few events logged when the service goes down:
>>
>> Application:
>> MapGuide Server v1.2
>> Event ID: 0
>> Time: 9:53:24 AM
>> The description for Event ID (0) in Source (MapGuide Server v1.2) cannot
>> be found. The local computer may not have the necesary registry
>> information or message dll files to display messages from a remote
>> computer. You may be able to use the /AUXSOURCE=flag to retrieve this
>> description; see Help and Support for details. The following information
>> is part of the event: Server stopped.
>>
>> Repeated at 9:53:29 AM with:
>> The following information is part of the event: Server starting...
>>
>> Repeated at 9:53:29 AM with:
>> The following information is part of the event: Server started...
>>
>> System:
>> Service Control Manager
>> Event ID: 7035
>> Time: 9:53:24 AM
>> The MapGuide Server v1.2 service was successfully sent a stop control.
>>
>> Application Popup
>> Event ID: 26
>> Time: 9:53:24 AM
>> Application popup: MgServer.exe - Application Error: The instruction at
>> "0x7c82f527" referenced memory at "0x1562e4c5". The memory could not be
>> "read"
>> Click on OK to terminate the program
>>
>> Service Control Manager
>> Event ID: 7036
>> Time: 9:53:24 AM
>> The MapGuide Server v1.2 service entered the stopped state.
>>
>> Service Control Manager
>> Event ID: 7036
>> Time: 9:53:26 AM
>> The MapGuide Server v1.2 service entered the running state.
>>
>> Service Control Manager
>> Event ID: 7035
>> Time: 9:53:24 AM
>> The MapGuide Server v1.2 service was successfully sent a start control.
>>
>>
>> I tried setting the service to restart on failure, but that causes a
>> communication error between the viewer and the server. I had to manually
>> tell it to restart before the viewer would work properly again.
>>
>> Hopefully someone else has seen this and has an idea of what can be
>> causing it.
>>
>>
>
>

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