<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<meta name=ProgId content=Word.Document>
<meta name=Generator content="Microsoft Word 9">
<meta name=Originator content="Microsoft Word 9">
<link rel=File-List href="cid:filelist.xml@01C88F2C.0ACB7CA0">
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:DoNotRelyOnCSS/>
</o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:DocumentKind>DocumentEmail</w:DocumentKind>
<w:EnvelopeVis/>
</w:WordDocument>
</xml><![endif]-->
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {mso-style-parent:"";
        margin:0in;
        margin-bottom:.0001pt;
        mso-pagination:widow-orphan;
        font-size:10.0pt;
        mso-bidi-font-size:12.0pt;
        font-family:Arial;
        mso-fareast-font-family:"Times New Roman";}
p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig
        {margin:0in;
        margin-bottom:.0001pt;
        mso-pagination:widow-orphan;
        font-size:10.0pt;
        mso-bidi-font-size:12.0pt;
        font-family:Arial;
        mso-fareast-font-family:"Times New Roman";}
span.EmailStyle15
        {mso-style-type:personal-compose;
        mso-ansi-font-size:10.0pt;
        mso-ascii-font-family:Arial;
        mso-hansi-font-family:Arial;
        mso-bidi-font-family:Arial;
        color:black;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;
        mso-header-margin:.5in;
        mso-footer-margin:.5in;
        mso-paper-source:0;}
div.Section1
        {page:Section1;}
-->
</style>
</head>
<body lang=EN-US style='tab-interval:.5in'>
<div class=Section1>
<p class=MsoNormal><span class=EmailStyle15><font size=2 color=black
face=Arial><span style='font-size:10.0pt'><span style='mso-bidi-font-size:12.0pt'>When
I get to the 4<sup>th</sup> step in the Getting Started instructions the
MapGuide Site Administrator Login won’t accept the default user id “Administrator”
and password “admin”.<span style="mso-spacerun: yes"> </span>I get an “</span></span></font></span><b><font
color=red><span style='mso-bidi-font-size:6.0pt;color:red;font-weight:bold'>Authentication
failed. Please enter a valid username and password.” </span></font></b><font
color=black><span style='mso-bidi-font-size:6.0pt;color:black'>message<b><span
style='font-weight:bold'>.</span></b></span></font><b><font color=black><span
style='mso-bidi-font-size:6.0pt;color:black;mso-color-alt:windowtext;
font-weight:bold'><o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font size=2 color=black face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:6.0pt;color:black;font-weight:bold'><![if !supportEmptyParas]> <![endif]></span></font></b><b><font
color=black><span style='mso-bidi-font-size:6.0pt;color:black;mso-color-alt:
windowtext;font-weight:bold'><o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;mso-bidi-font-size:6.0pt;color:black'>I’ve removed and reinstalled the
application, but the problem persists.<span style="mso-spacerun: yes">
</span>Does anyone have a suggestion about how to get around this problem?</span></font><span
class=EmailStyle15><font color=black><span style='color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></span></p>
</div>
</body>
</html>