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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have just upgraded a customer to AIMS 2016 and are experiencing frequent crashes of the AIMS windows service.
<span lang="EN-AU">The 2 major changes in this upgrade where moving from AIMS 2014 -> 2016 and replacing the Autodesk Oracle FDO Provider with the King Oracle FDO provider. The error did not occur in the old system.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The error log has this at the point of error:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><2016-03-16T08:33:28> 7512 Fusion Viewer 144.135.8.52 Anonymous<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Error: Problem:\nThe application encountered a problem and could not finish the operation you just requested properly.\n\nSolution:\nIf it\'s the first time you met this problem, try again or restart the application
/ session; otherwise, describe the steps to reproduce this problem to the server administrator for suggestions.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">StackTrace:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"> - MgRenderingServiceHandler.ProcessOperation() line 83 file e:\build\2016\re_ims2016_53_1-4136726\ent\os\server\src\services\rendering\RenderingServiceHandler.cpp<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"> - MgOpQueryFeatures.Execute() line 125 file e:\build\2016\re_ims2016_53_1-4136726\ent\os\server\src\services\rendering\OpQueryFeatures.cpp<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"> - MgServerRenderingService.QueryFeatures() line 1092 file e:\build\2016\re_ims2016_53_1-4136726\ent\os\server\src\services\rendering\ServerRenderingService.cpp<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"> - MgServerRenderingService.RenderForSelection() line 1813 file e:\build\2016\re_ims2016_53_1-4136726\ent\os\server\src\services\rendering\ServerRenderingService.cpp
<o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">At the same time in the access log are entries for QueryFeatures (sometimes SelectFeatures).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span lang="EN-AU"><2016-03-16T08:33:28> 7512 Fusion Viewer 144.135.8.52 Anonymous QueryFeatures.1.0.0:7(Session:5796e406-eaf5-11e5-8000-005056816655_en_MTI3LjAuMC4x0AF20AF10AF0//MyMapName1458077517906.Map,MgStringCollection,MgGeometry,4,,1,5)
Failure<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">The error seems to happen when there is more than one user accessing the system - we have replicated the error with 3 users that each have the same 3 layers turned on. All these layers are using the King Oracle FDO provider.
The error occurs when the users pan & select features on the active layers (maptips on so tooltips displaying also). It can take several minutes of continuous action before the errors occurs.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Other system info:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-AU" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-AU">64bit Windows 2008 Server<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-AU" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-AU">IIS/.NET <o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-AU" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-AU">IE11 client<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-AU" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-AU">Fusion template (based on aqua but customised)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Only similar online instance I can find is here:
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-AU"><a href="http://osgeo-org.1560.x6.nabble.com/Error-Select-when-MaxFeatures-1-td5057779.html">http://osgeo-org.1560.x6.nabble.com/Error-Select-when-MaxFeatures-1-td5057779.html</a> I have not tried
changing the MaxFeatures parameter… might give that a go in the morning.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-AU"><a href="http://osgeo-org.1560.x6.nabble.com/Fusion-Error-AJAX-and-parseMapTip-td5247367.html">http://osgeo-org.1560.x6.nabble.com/Fusion-Error-AJAX-and-parseMapTip-td5247367.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Any help/ideas much appreciated.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Michael<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#636363;mso-fareast-language:EN-AU">Michael Collins</span></b><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU">Technical Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU">MOBILE</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU"> +61 424 039
274<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU">BLOG</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU"> </span><span style="mso-fareast-language:EN-AU"><a href="http://autodesk.typepad.com/beyondthebox/"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396">Beyond
The Box</span></a></span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU">Autodesk, Inc.</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU">1 Queens Road<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU">Melbourne VIC 3004<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU"><a href="http://www.autodesk.com/"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396">www.autodesk.com</span></a></span><span style="color:#929396;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#929396;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="226" height="33" id="Picture_x0020_1" src="cid:image001.jpg@01D17FC5.62825AD0" alt="Description: Email_Signature_Logobar"><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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