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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>Hi,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I have the situation whereby the raster data is
located on a different computer than MapGuide Enterprise.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I have followed the steps in the Autodesk White Paper
&#8211; Linking to External Data and everything works okay<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>as long as the raster data is on the same computer as
MagGuide Studio and the repository. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>When I try to link to the data on another computer
using the UNC path and hit &#8220;Test Connection&#8221; in Studio<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I receive the error:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>&#8220;An exception occurred in FDO component.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>Fail to get image information.&#8221;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>The error log has the entry:<o:p></o:p></span></font></p>

<form>
<pre style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>&nbsp;StackTrace:<o:p></o:p></span></font></pre><pre
style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>&nbsp; - MgFeatureServiceHandler.ProcessOperation line 83 file c:\build_tux_area\mgdev\server\src\services\feature\FeatureServiceHandler.cpp<o:p></o:p></span></font></pre><pre
style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>&nbsp; - MgOpTestFeatureSourceConnection.Execute line 106 file c:\build_tux_area\mgdev\server\src\services\feature\OpTestFeatureSourceConnection.cpp<o:p></o:p></span></font></pre><pre
style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>&nbsp; - MgFdoConnectionManager.Open line 798 file c:\build_tux_area\mgdev\server\src\common\manager\FdoConnectionManager.cpp&nbsp;&nbsp;&nbsp;&nbsp; An exception occurred in FDO component.<o:p></o:p></span></font></pre><pre
style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>Fail to get image information. <o:p></o:p></span></font></pre>
</form>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>&nbsp;<span lang=EN-AU><o:p></o:p></span></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I have made sure that:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>1) The directory I am connecting to that everyone has
full read write access.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>2) I have the same user name and password on both computers
and also connect to Studio with the same user name and password (user created
with administrative privileges)<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>3) I have tried copying the raster data to the local
machine and using the UNC path and this works correctly<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>4) I have checked the mailing lists and couldn&#8217;t
find anyone with the same problem as this.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I am currently using MapGuide Enterprise and the Autodesk.Raster.3.1
provider.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I am now out of ideas and was hoping that someone
might be able to give me some additional pointers in how to connect to raster
data located on a different computer.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>Thanks,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>Richard.<o:p></o:p></span></font></p>

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