<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType
 namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:purple;
        text-decoration:underline;}
pre
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:10.0pt;
        font-family:"Courier New";}
span.EmailStyle18
        {mso-style-type:personal;
        font-family:Arial;
        color:windowtext;}
span.EmailStyle21
        {mso-style-type:personal-reply;
        font-family:Arial;
        color:navy;}
@page Section1
        {size:612.0pt 792.0pt;
        margin:72.0pt 90.0pt 72.0pt 90.0pt;}
div.Section1
        {page:Section1;}
-->
</style>

</head>

<body lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks Jason,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I knew that I was missing something, I
changed the Mapguide windows service login and presto it worked.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Richard. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Jason Birch
[mailto:Jason.Birch@nanaimo.ca] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, 28 October 2006
00:43<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
Linking to Raster Data located on another computer </span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Just to confirm... your MapGuide windows
service is running under a local user account that is duplicated on your file
server?&nbsp; If it is running under the default service account, it will not
be able to access remote resources.</span></font><o:p></o:p></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Jason</span></font><o:p></o:p></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabIndex=-1>

</span></font></div>

<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> CRAWFORD
Richard [mailto:Richard.Crawford@Tenix.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, October 26, 2006
23:04<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [mapguide-users] Linking
to Raster Data located on another computer </span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>Hi,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I have the situation whereby the raster data is located
on a different computer than MapGuide Enterprise.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I have followed the steps in the Autodesk White Paper
&#8211; Linking to External Data and everything works okay<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>as long as the raster data is on the same computer as
MagGuide Studio and the repository. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>When I try to link to the data on another computer
using the UNC path and hit &#8220;Test Connection&#8221; in Studio<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I receive the error:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>&#8220;An exception occurred in FDO component.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>Fail to get image information.&#8221;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>The error log has the entry:<o:p></o:p></span></font></p>

<form>
<pre style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>&nbsp;StackTrace:<o:p></o:p></span></font></pre><pre
style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>&nbsp; - MgFeatureServiceHandler.ProcessOperation line 83 file c:\build_tux_area\mgdev\server\src\services\feature\FeatureServiceHandler.cpp<o:p></o:p></span></font></pre><pre
style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>&nbsp; - MgOpTestFeatureSourceConnection.Execute line 106 file c:\build_tux_area\mgdev\server\src\services\feature\OpTestFeatureSourceConnection.cpp<o:p></o:p></span></font></pre><pre
style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>&nbsp; - MgFdoConnectionManager.Open line 798 file c:\build_tux_area\mgdev\server\src\common\manager\FdoConnectionManager.cpp&nbsp;&nbsp;&nbsp;&nbsp; An exception occurred in FDO component.<o:p></o:p></span></font></pre><pre
style='vertical-align:top'><font size=1 color=black face="Courier New"><span
style='font-size:9.0pt;color:black'>Fail to get image information. <o:p></o:p></span></font></pre>
</form>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font><font size=2 face=Arial><span
lang=EN-AU style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I have made sure that:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>1) The directory I am connecting to that everyone has
full read write access.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>2) I have the same user name and password on both
computers and also connect to Studio with the same user name and password (user
created with administrative privileges)<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>3) I have tried copying the raster data to the local
machine and using the UNC path and this works correctly<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>4) I have checked the mailing lists and
couldn&#8217;t find anyone with the same problem as this.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I am currently using MapGuide Enterprise and the
Autodesk.Raster.3.1 provider.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>I am now out of ideas and was hoping that someone
might be able to give me some additional pointers in how to connect to raster
data located on a different computer.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>Thanks,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-AU style='font-size:
10.0pt;font-family:Arial'>Richard.<o:p></o:p></span></font></p>

</div>

</body>

</html>