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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Keith,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>When Studio fails to connect, one of the
first things to try is using your web browser to navigate to this URL:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>http://<servername>/mapguide/mapagent/index.html<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>where <servername> might need to include
the port number. This is essentially what Studio does when it connects to
the server. So if it succeeds, it means that Studio has a problem. If
it fails, it means that the problem is in the web or server.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hope this helps.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Bill<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">Dave Wilson</st1:PersonName> <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, November 10, 2006
1:03 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>What URL are you using to try and connect
from within Studio? If there is a proxy server involved have you included the
port? Yeah I know these are dumb questions, but I'm eliminating the obvious.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>When you are hitting the mapagent are you
doing this on the server ie via localhost vs Studio which is likely remote and
requires the ip address or servername? If you are using servername can you ping
it and does it resolve?</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Dave</span></font><o:p></o:p></p>
</div>
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face="Times New Roman"><span style='font-size:12.0pt'>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Campbell,
Keith A [mailto:keith.campbell@atkinsglobal.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, November 10, 2006
9:47 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Anybody got any ideas as to how I can
resolve this one? It's proving to be a big pain. It's got to be a network issue
or server setting but how to identify the precise cause? </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Any suggestions would be much appreciated.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Keith</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Campbell,
Keith A [mailto:keith.campbell@atkinsglobal.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> 09 November 2006 17:39<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Kim, Andy,</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Yes, I had seen that post, but as the IP
address on our system was never changed from 127.0.0.1, this doesn't seem
likely to be the cause.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Keith</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Kim
Woynowskie [mailto:kimw@ci.grandjct.co.us] <br>
<b><span style='font-weight:bold'>Sent:</span></b> 09 November 2006 16:42<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Andy<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>that is what happened to our system, for some reason SP1 resets the IP
address back to 127.0.0.1<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Once we edited the ini file back to the correct address we were able to
log in.<br>
<br>
>>> <o:p></o:p></span></font></p>
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<p class=MsoNormal><strong><b><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>From: </span></font></b></strong><o:p></o:p></p>
</td>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>"Andy Morsell"
<amorsell@spatialgis.com><o:p></o:p></span></font></p>
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<p class=MsoNormal><strong><b><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>To:</span></font></b></strong><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><<st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName>><o:p></o:p></span></font></p>
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<p class=MsoNormal><strong><b><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Date: </span></font></b></strong><o:p></o:p></p>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Thursday, November 09, 2006<o:p></o:p></span></font></p>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><strong><b><font size=3 face="Times New Roman"><span
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>RE: [mapguide-users] MapGuide Studio Cannot connect
to Site<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>It sounds like the problem may be similar
to this one that people have been encountering with MapGuide Enterprise SP1 as
discussed on the Autodesk discussion group.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><a
href="http://discussion.autodesk.com/thread.jspa?threadID=517823">http://discussion.autodesk.com/thread.jspa?threadID=517823</a></span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<!-- Converted from text/rtf format -->
<p><font size=1 face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma'>Andy
Morsell, P.E.</span></font> <br>
<font size=1 face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma'>Spatial
Integrators, Inc.</span></font> <br>
<font size=1 face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma'><a
href="http://www.spatialgis.com/">http://www.SpatialGIS.com</a></span></font> <o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Campbell,
Keith A [mailto:keith.campbell@atkinsglobal.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, November 09, 2006
2:50 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [mapguide-users] MapGuide
Studio Cannot connect to Site</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><!-- Converted from text/rtf format -->We've
upgraded from 1.0.1 to 1.0.2.</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
map agent, site administrator and web extensions tests all work as expected,
but when trying to connect to the site with MapGuide Studio, I get the message
'Unexpected Error in contacting site URL'.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
had this before with the 1.0.1 install, but adding permissions to the www
folder for the internet guest account seemed to sort that out. However, those
permissions are still in place but the error has returned. What is also
puzzling is that those permissions did not need to be set on a development
server in order for it to work. So something else is at play. There do not seem
to be any messages logged when this error occurs. How can I identify the cause?
Are there some settings in IIS that need to be changed? Could there be firewall
or proxy issues?</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
server is a Win2k with IIS 5.0.</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Any
help much appreciated.</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Keith</span></font>
<o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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