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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Keith,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I have to admit that I am a bit stumped. Just
to rule out the obvious:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If this works in your web browser:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>http://<servername>/mapguide/mapagent/index.html<O:P></O:P></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><O:P></O:P>Then this is what you should
enter into the “Site” field of the Studio Site Authentication
dialog:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>http://<servername>/mapguide<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You might try this in the Studio Site
Authentication dialog, setting the Password field to blank<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Site: http://data.mapguide.com/mapguide<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>User ID: Anonymous<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Password:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If Studio is working correctly, you should
get a message box that says:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The specified user does not have Author
privileges.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you get the “Unexpected error…”
message, that’s another indication of a problem with Studio.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The only other idea I have is to uninstall
MapGuide Studio, delete the contents of the Studio install folder, then
reinstall MapGuide Studio, and reinstall the Studio service pack.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Bill<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Campbell, Keith
A [mailto:keith.campbell@atkinsglobal.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 13, 2006
6:29 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Hi Bill,</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Navigating to that web address in a
browser succeeds, as does submitting ENUMERATERESOURCES, so Studio has a
problem then. How can it be resolved?</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Keith</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Bill
Dhimitri [mailto:bill.dhimitri@autodesk.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> 10 November 2006 18:37<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">users@mapguide.osgeo.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Keith,<O:P></O:P></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><O:P></O:P>When Studio fails to connect,
one of the first things to try is using your web browser to navigate to this
URL:<O:P></O:P></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><O:P></O:P>http://<servername>/mapguide/mapagent/index.html<O:P></O:P></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><O:P></O:P>where <servername> might
need to include the port number. This is essentially what Studio does
when it connects to the server. So if it succeeds, it means that Studio
has a problem. If it fails, it means that the problem is in the web or server.<O:P></O:P></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><O:P></O:P>Hope this helps.<O:P></O:P></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><O:P></O:P>Bill<O:P></O:P></span></font><o:p></o:p></p>
<font size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:
"Times New Roman"'><O:P></O:P></span></font>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <DEFANGHTML_ST1:PERSONNAME u1:st="on"><st1:PersonName
w:st="on">Dave Wilson</DEFANGHTML_ST1:PERSONNAME></st1:PersonName> <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, November 10, 2006
1:03 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <DEFANGHTML_ST1:PERSONNAME u1:st="on"><st1:PersonName
w:st="on">users@mapguide.osgeo.org</DEFANGHTML_ST1:PERSONNAME></st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><O:P></O:P><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><O:P></O:P>What URL are you using to try
and connect from within Studio? If there is a proxy server involved have you
included the port? Yeah I know these are dumb questions, but I'm eliminating
the obvious.</span></font><O:P></O:P><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><O:P></O:P>When you are hitting the
mapagent are you doing this on the server ie via localhost vs Studio which is
likely remote and requires the ip address or servername? If you are using
servername can you ping it and does it resolve?</span></font><O:P></O:P><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><O:P></O:P>Dave</span></font><O:P></O:P><o:p></o:p></p>
</div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal defanghtml_style="margin-bottom:12.0pt"><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Campbell,
Keith A [mailto:keith.campbell@atkinsglobal.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, November 10, 2006
9:47 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <DEFANGHTML_ST1:PERSONNAME u1:st="on"><st1:PersonName
w:st="on">users@mapguide.osgeo.org</DEFANGHTML_ST1:PERSONNAME></st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><O:P></O:P><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Anybody got any ideas as to how I can
resolve this one? It's proving to be a big pain. It's got to be a network issue
or server setting but how to identify the precise cause? </span></font><O:P></O:P><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><O:P></O:P>Any suggestions would be much
appreciated.</span></font><O:P></O:P><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><O:P></O:P>Keith</span></font><O:P></O:P><o:p></o:p></p>
</div>
<font size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:
"Times New Roman"'><O:P></O:P></span></font>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal defanghtml_style="margin-bottom:12.0pt"><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Campbell,
Keith A [mailto:keith.campbell@atkinsglobal.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> 09 November 2006 17:39<br>
<b><span style='font-weight:bold'>To:</span></b> <DEFANGHTML_ST1:PERSONNAME u1:st="on"><st1:PersonName
w:st="on">users@mapguide.osgeo.org</DEFANGHTML_ST1:PERSONNAME></st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><O:P></O:P><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Kim, Andy,</span></font><O:P></O:P><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><O:P></O:P>Yes, I had seen that post, but
as the IP address on our system was never changed from 127.0.0.1, this doesn't
seem likely to be the cause.</span></font><O:P></O:P><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><O:P></O:P>Keith</span></font><O:P></O:P><o:p></o:p></p>
<font size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:
"Times New Roman"'><O:P></O:P></span></font>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal defanghtml_style="margin-bottom:12.0pt"><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Kim
Woynowskie [mailto:kimw@ci.grandjct.co.us] <br>
<b><span style='font-weight:bold'>Sent:</span></b> 09 November 2006 16:42<br>
<b><span style='font-weight:bold'>To:</span></b> <DEFANGHTML_ST1:PERSONNAME u1:st="on"><st1:PersonName
w:st="on">users@mapguide.osgeo.org</DEFANGHTML_ST1:PERSONNAME></st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [mapguide-users]
MapGuide Studio Cannot connect to Site</span></font><O:P></O:P><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Andy<O:P></O:P><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>that is what happened to our system, for some reason SP1 resets the IP
address back to 127.0.0.1<O:P></O:P><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Once we edited the ini file back to the correct address we were able to
log in.<br>
<br>
>>> <O:P></O:P><o:p></o:p></span></font></p>
</div>
<div
defanghtml_style="PADDING-LEFT: 7px; MARGIN: 0px 0px 0px 15px; BORDER-LEFT: #050505 1px solid; BACKGROUND-COLOR: #f3f3f3">
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<p class=MsoNormal><strong><b><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>From: </span></font></b></strong><O:P></O:P><o:p></o:p></p>
</td>
<td valign=top style='padding:0in 0in 0in 0in'
defanghtml_style="padding:.75pt .75pt .75pt .75pt">
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>"Andy Morsell" <amorsell@spatialgis.com><O:P></O:P><o:p></o:p></span></font></p>
</td>
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<p class=MsoNormal><strong><b><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>To:</span></font></b></strong><O:P></O:P><o:p></o:p></p>
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<td valign=top style='padding:0in 0in 0in 0in'
defanghtml_style="padding:.75pt .75pt .75pt .75pt">
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><<DEFANGHTML_ST1:PERSONNAME u1:st="on"><st1:PersonName
w:st="on">users@mapguide.osgeo.org</DEFANGHTML_ST1:PERSONNAME></st1:PersonName>><O:P></O:P><o:p></o:p></span></font></p>
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<p class=MsoNormal><strong><b><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Date: </span></font></b></strong><O:P></O:P><o:p></o:p></p>
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<td valign=top style='padding:0in 0in 0in 0in'
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Thursday, November 09, 2006<O:P></O:P><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>RE: [mapguide-users] MapGuide Studio Cannot connect
to Site<O:P></O:P><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>It sounds like the problem may be similar
to this one that people have been encountering with MapGuide Enterprise SP1 as
discussed on the Autodesk discussion group.</span></font><O:P></O:P><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><O:P></O:P><a
href="http://discussion.autodesk.com/thread.jspa?threadID=517823">http://discussion.autodesk.com/thread.jspa?threadID=517823</a></span></font><O:P></O:P><o:p></o:p></p>
<p><font size=1 face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma'><O:P></O:P><!-- Converted from text/rtf format -->Andy
Morsell, P.E.</span></font> <br>
<font size=1 face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma'>Spatial
Integrators, Inc.</span></font> <br>
<font size=1 face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma'><a
href="http://www.spatialgis.com/">http://www.SpatialGIS.com</a></span></font> <O:P></O:P><o:p></o:p></p>
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<p class=MsoNormal defanghtml_style="margin-bottom:12.0pt"><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Campbell,
Keith A [mailto:keith.campbell@atkinsglobal.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, November 09, 2006
2:50 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <DEFANGHTML_ST1:PERSONNAME u1:st="on"><st1:PersonName
w:st="on">users@mapguide.osgeo.org</DEFANGHTML_ST1:PERSONNAME></st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [mapguide-users] MapGuide
Studio Cannot connect to Site</span></font><O:P></O:P><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><!-- Converted from text/rtf format -->We've
upgraded from 1.0.1 to 1.0.2.</span></font> <O:P></O:P><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
map agent, site administrator and web extensions tests all work as expected,
but when trying to connect to the site with MapGuide Studio, I get the message
'Unexpected Error in contacting site URL'.</span></font><O:P></O:P><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
had this before with the 1.0.1 install, but adding permissions to the www
folder for the internet guest account seemed to sort that out. However, those
permissions are still in place but the error has returned. What is also
puzzling is that those permissions did not need to be set on a development
server in order for it to work. So something else is at play. There do not seem
to be any messages logged when this error occurs. How can I identify the cause?
Are there some settings in IIS that need to be changed? Could there be firewall
or proxy issues?</span></font><O:P></O:P><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
server is a Win2k with IIS 5.0.</span></font> <O:P></O:P><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Any
help much appreciated.</span></font> <O:P></O:P><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Keith</span></font>
<O:P></O:P><o:p></o:p></p>
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