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      <font face="Comic Sans MS" size="3">Mark,</font>    </p>
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      <font face="Comic Sans MS" size="3">I just tried from my work station and turned everything off except the Boundary and base layer.  I zoomed in and out with no problems using a hi res screen.  Could the problem have been a momentary thing, or is the user still seeing the pink tiles?  There may be a permissions problem somewhere to look for.</font>    </p>
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      <font face="Comic Sans MS" size="3">bobb</font>    </p>
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      <br>
      <br>
      >>> Mark Volz <MarkVolz@co.lyon.mn.us> wrote:<br>    </p>
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                Hello,              </p>
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                I received a report that a GeoMOOSE / Mapserver web mapping application <a href="http://geomoose.lyonco.org/MurrayMoose/"><u><font color="blue">http://geomoose.lyonco.org/MurrayMoose/</font></u></a> is creating pink tiles when zoomed out.  I found out that the user has a very large monitor, so I thought that I may have forgot to set the MAP MAXSIZE parameter.  That was not the issue.              </p>
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                Next,  The user then reported that the pink screen only was present when boundary>municipal layer was turned on.  This particular layer is part of a mapfile that contains several layers.  All of the other layers are working fine.  Also when he zooms into the map the layer appears on his application as expected.  So I thought that the issue has to be with the layers*  within the mapfile.              </p>
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                *The municipal boundary layer in GeoMOOSE is tied to the Townships and CityLimits layer in a single map file.              </p>
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                The layer file itself is a generic template that I have been using for several different applications without complaint.  I also tested the application on my computer using a variety of browsers including IE8, which is the browser the user reported that he was having trouble with the pink screens.  I also adjusted the browser size to make it the requested image larger, zoomed in and out, and I have not had any trouble.              </p>
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              <p style="margin-top: 0; margin-bottom: 0">
                I included a part of my map file as well as a log file from what I think is a unsuccessful request and a successful request from the same user.              </p>
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              <p style="margin-top: 0; margin-bottom: 0">
                MAP FILE SNIPPET:              </p>
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              <p style="margin-top: 0; margin-bottom: 0">
                               </p>
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            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                        LAYER #townships              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                NAME 'Townships'              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                DATA 'Murray/MurrTwpMCC'              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                STATUS ON              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                TYPE POLYGON              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                LABELMINSCALEDENOM 10000              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                CLASS              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        NAME 'Townships'              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        TEXT ([TWPNAME] TWP)              </p>
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                                        STYLE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                SYMBOL 'countydashed'              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                SIZE 3              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                OUTLINECOLOR 0 50 0              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                COLOR -1 -1 -1              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        END #style              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        LABEL              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                ANTIALIAS TRUE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                TYPE TRUETYPE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                FONT vera_sans              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                MAXSIZE 9              </p>
            </div>
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              <p style="margin-top: 0; margin-bottom: 0">
                                                SIZE 8              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                MINSIZE 6              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                ANTIALIAS TRUE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                COLOR 10 10 10              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                OUTLINECOLOR 220 220 220              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                OUTLINEWIDTH 3              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                BUFFER 2              </p>
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            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        END #label              </p>
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              <p style="margin-top: 0; margin-bottom: 0">
                                END #class              </p>
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            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                        END #layer              </p>
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              <p style="margin-top: 0; margin-bottom: 0">
                        LAYER              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                NAME 'CityLimits'              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                TYPE POLYGON              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                DATA 'Murray/MurrMuniMCC'              </p>
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              <p style="margin-top: 0; margin-bottom: 0">
                                STATUS ON              </p>
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              <p style="margin-top: 0; margin-bottom: 0">
                                LABELITEM 'NAME_'              </p>
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              <p style="margin-top: 0; margin-bottom: 0">
                                CLASS              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        NAME 'City Limits'              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        STYLE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                SYMBOL 'dashed2'              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                SIZE 3              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                OUTLINECOLOR 226 208 84              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                COLOR -1 -1 -1              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        END #STYLE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        LABEL              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                ANTIALIAS TRUE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                TYPE TRUETYPE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                PRIORITY 5              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                FONT vera_sans              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                SIZE 8              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                ANTIALIAS TRUE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                COLOR 113 53 57              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                OUTLINECOLOR 255 232 100              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                BUFFER 2              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                MINFEATURESIZE auto              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                                PARTIALS FALSE              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                        END #Label              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                                END #class              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                        END #layer              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                               </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                LOG FILE:              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                               </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].247000 CGI Request 1 on process 780              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].263000 msDrawMap(): Layer 0 (lakes), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].294000 msDrawMap(): Layer 1 (Parks), 0.031s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].294000 msDrawMap(): Layer 2 (Ditches), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].294000 msDrawMap(): Layer 3 (Townships), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].294000 msDrawMap(): Layer 4 (CityLimits), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].294000 msDrawMap(): Layer 5 (sections), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].310000 msDrawMap(): Layer 6 (parcels), 0.016s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].310000 msDrawMap(): Layer 7 (roads), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].310000 msDrawMap(): Layer 8 (roadsanno), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].310000 msDrawMap(): Drawing Label Cache, 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].310000 msDrawMap() total time: 0.063s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].669000 msSaveImage() total time: 0.359s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].669000 mapserv request processing time (loadmap not incl.): 0.422s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:43:59 2012].669000 msFreeMap(): freeing map at 01516108.              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].138000 msCalculateScale(): General error message. Invalid image width or height.              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].138000 msPrepareImage(): General error message. Image dimensions not specified.              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].138000 msDrawMap(): Image handling error. Unable to initialize image.              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].185000 msFreeMap(): freeing map at 01D4BBF8.              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 CGI Request 1 on process 7556              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 0 (lakes), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 1 (Parks), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 2 (Ditches), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 3 (Townships), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 4 (CityLimits), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 5 (sections), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 6 (parcels), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 7 (roads), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].325000 msDrawMap(): Layer 8 (roadsanno), 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].341000 msDrawMap(): Drawing Label Cache, 0.016s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].341000 msDrawMap() total time: 0.016s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].341000 msSaveImage() total time: 0.000s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].341000 mapserv request processing time (loadmap not incl.): 0.016s              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                [Mon Jun 04 10:44:01 2012].341000 msFreeMap(): freeing map at 01516240.              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                               </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                               </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                Thanks for all the help              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                               </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                Mark Volz              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                GIS Specialist              </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                               </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                               </p>
            </div>
            <div>
              <p style="margin-top: 0; margin-bottom: 0">
                 
              </p>
            </div>
          </div>
        </td>
      </tr>
    </table>
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