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    Henry,<br>
    I'm just heading off to bed, but Brian (dbb) should be waking up
    soon and will likely be able to help you. If you have irc, I suggest
    logging onto <a class="moz-txt-link-freetext" href="irc://freenode.net#osgeolive">irc://freenode.net#osgeolive</a><br>
    <br>
    I suspect the problem is that there is not a step in the Quickstart
    which says: start the database using the following commands ...<br>
    <br>
    Quickstart is on the web here:<br>
<a class="moz-txt-link-freetext" href="http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html">http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html</a><br>
    <br>
    Source doc is here:<br>
    <a class="moz-txt-link-freetext" href="https://svn.osgeo.org/osgeo/livedvd/gisvm/trunk/doc/en/quickstart">https://svn.osgeo.org/osgeo/livedvd/gisvm/trunk/doc/en/quickstart</a><br>
    <br>
    On 18/08/11 22:14, Henry Addo wrote:
    <blockquote
cite="mid:CALqP0qrD8pQ6kRDVjGQwEy3e4zSH8ZgoyW2aPcvKJsG7JMqZyA@mail.gmail.com"
      type="cite">Hello Cameron,
      <div><br>
      </div>
      <div>If the credentials for the database server aren't correct,
        Ushahidi won't be able to connect to it. </div>
      <div><br>
      </div>
      <div>The installer creates these credentials for the mysql server
         </div>
      <div><br>
      </div>
      <div>Database : ushahidi</div>
      <div>username : user</div>
      <div>password: user</div>
      <div>host: localhost</div>
      <div><br>
      </div>
      <div>Please confirm on the server if these credentials exist. If
        they do, then there is something wrong somewhere because I gave
        the script a try on my local server and I was able to install
        Ushahidi.</div>
      <div><br>
      </div>
      <div>Regards,</div>
      <div>Henry</div>
      <div><br>
      </div>
      <div>P.S. I have a limited access to internet at the moment that
        is why it takes a while for me to respond. I'll try my best to
        check my emails so we can resolve this issue quickly. </div>
      <div><br>
      </div>
      <div>
        <div class="gmail_quote">On Thu, Aug 18, 2011 at 1:19 AM,
          Cameron Shorter <span dir="ltr"><<a moz-do-not-send="true"
              href="mailto:cameron.shorter@gmail.com" target="_blank">cameron.shorter@gmail.com</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt
            0.8ex; border-left: 1px solid rgb(204, 204, 204);
            padding-left: 1ex;">
            <div bgcolor="#FFFFFF" text="#000000"> Henry,<br>
              Are you receiving my emails?<br>
              <br>
              In the next few days, we only have time for one (maybe 2)
              builds left before we burn the final osgeo-live, and it
              seems that ushahidi will look to users like it doesn't
              work.<br>
              <br>
              Can you please:<br>
              1. Confirm that we have got hold of you.<br>
              2. Work with us to find a solution. Either by email, or by
              talking on <a moz-do-not-send="true">irc://freenode.net#osgeolive</a>
              <div>
                <div><br>
                  <br>
                  On 14/08/2011 9:48 AM, Cameron Shorter wrote:
                  <blockquote type="cite"> Henry,<br>
                    I'm having problems while testing Ushahidi on osgeo
                    live. Could you please have a look and see what the
                    problem may be.<br>
                    Are we missing a step in the quickstart to set up or
                    start a database?<br>
                    <br>
                    -------- Original Message --------
                    <table border="0" cellpadding="0" cellspacing="0">
                      <tbody>
                        <tr>
                          <th nowrap="nowrap" valign="BASELINE"
                            align="RIGHT">Subject: </th>
                          <td>[OSGeo] #750: ushahidi doesn't connect to
                            DB during quickstart setup</td>
                        </tr>
                        <tr>
                          <th nowrap="nowrap" valign="BASELINE"
                            align="RIGHT">Date: </th>
                          <td>Sat, 13 Aug 2011 23:46:20 -0000</td>
                        </tr>
                        <tr>
                          <th nowrap="nowrap" valign="BASELINE"
                            align="RIGHT">From: </th>
                          <td>OSGeo <a moz-do-not-send="true"
                              href="mailto:trac_osgeo@osgeo.org"
                              target="_blank"><trac_osgeo@osgeo.org></a></td>
                        </tr>
                        <tr>
                          <th nowrap="nowrap" valign="BASELINE"
                            align="RIGHT">Reply-To: </th>
                          <td><a moz-do-not-send="true"
                              href="mailto:warmerdam@pobox.com"
                              target="_blank">warmerdam@pobox.com</a></td>
                        </tr>
                        <tr>
                          <th nowrap="nowrap" valign="BASELINE"
                            align="RIGHT">To: </th>
                          <td>undisclosed-recipients:;</td>
                        </tr>
                      </tbody>
                    </table>
                    <br>
                    <br>
                    <pre>#750: ushahidi doesn't connect to DB during quickstart setup
----------------------+-----------------------------------------------------
 Reporter:  camerons  |       Owner:  live-demo@…              
     Type:  defect    |      Status:  new                      
 Priority:  normal    |   Milestone:                           
Component:  LiveDVD   |    Keywords:  5.0 ushahidi             
----------------------+-----------------------------------------------------
 Running osgeolive5.0b5,
 I open a clean VM, then open ushahidi application by selecting ushahidi
 from the pull down menu.

 I then start following the steps of the quickstart:
 <a moz-do-not-send="true" href="http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html" target="_blank">http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html</a>

 Choose “Basic Installation”, “Let’s get started”, and it will prompt you
 for a few details. The database name is “ushahidi”, database user name is
 “user”, the password is also “user”. The database host is “localhost”.
 Then continue.

 I then get the following error:
 "Oops! We couldn't make a connection to the database server with the
 credentials given. Please make sure they are correct."

-- 
Ticket URL: <a moz-do-not-send="true" href="https://trac.osgeo.org/osgeo/ticket/750" target="_blank"><https://trac.osgeo.org/osgeo/ticket/750></a>
OSGeo <a moz-do-not-send="true" href="http://www.osgeo.org/" target="_blank"><http://www.osgeo.org/></a>
OSGeo committee and general foundation issue tracker.
</pre>
                  </blockquote>
                  <br>
                  <br>
                </div>
              </div>
              <pre cols="72">-- 
Cameron Shorter
Geospatial Solutions Manager
Tel: +61 (0)2 8570 5050
Mob: +61 (0)419 142 254

Think Globally, Fix Locally
Geospatial Solutions enhanced with Open Standards and Open Source
<a moz-do-not-send="true" href="http://www.lisasoft.com" target="_blank">http://www.lisasoft.com</a>
</pre>
            </div>
          </blockquote>
        </div>
        <br>
        <br clear="all">
        <div><br>
        </div>
        -- <br>
        Henry!
        <div>--<br>
          <div>Ushahidi -- Information Collection, Visualization, &
            Interactive Mapping<br>
            <br>
            <a moz-do-not-send="true" href="http://www.ushahidi.com"
              target="_blank">http://www.ushahidi.com</a> | <a
              moz-do-not-send="true" href="http://twitter.com/ushahidi"
              target="_blank">http://twitter.com/ushahidi</a><br>
            Ghana: +233243581806 <br>
            Skype: eyedol25<br>
            <div>IRC: eyedol on <span style="font-family:
                helvetica,arial,sans-serif; font-size: 14px; color:
                rgb(17, 17, 17); line-height: 20px;"><a
                  moz-do-not-send="true" href="http://irc.freenode.net"
                  target="_blank">irc.freenode.net</a> #ushahidi</span></div>
          </div>
        </div>
        <br>
      </div>
    </blockquote>
    <br>
    <br>
    <pre class="moz-signature" cols="72">-- 
Cameron Shorter
Geospatial Director
Tel: +61 (0)2 8570 5050
Mob: +61 (0)419 142 254

Think Globally, Fix Locally
Geospatial Solutions enhanced with Open Standards and Open Source
<a class="moz-txt-link-freetext" href="http://www.lisasoft.com">http://www.lisasoft.com</a>
</pre>
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