<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-GB" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m trying to upgrade our QGIS deployment from 3.4.7 to 3.4.15 and I’m now getting the following error:<o:p></o:p></p>
<p class="MsoNormal">from pyproj import _datadir<o:p></o:p></p>
<p class="MsoNormal">Traceback (most recent call last):<o:p></o:p></p>
<p class="MsoNormal"> File "C:\programs\QGIS_3\apps\Python37\lib\code.py", line 90, in runcode<o:p></o:p></p>
<p class="MsoNormal"> exec(code, self.locals)<o:p></o:p></p>
<p class="MsoNormal"> File "<input>", line 1, in <module><o:p></o:p></p>
<p class="MsoNormal"> File "C:/programs/QGIS_3/apps/qgis-ltr/./python\qgis\utils.py", line 685, in _import<o:p></o:p></p>
<p class="MsoNormal"> mod = _builtin_import(name, globals, locals, fromlist, level)<o:p></o:p></p>
<p class="MsoNormal"> File "C:\programs\QGIS_3\apps\Python37\lib\site-packages\pyproj\__init__.py", line 70, in <module><o:p></o:p></p>
<p class="MsoNormal"> from pyproj import _datadir<o:p></o:p></p>
<p class="MsoNormal"> File "C:/programs/QGIS_3/apps/qgis-ltr/./python\qgis\utils.py", line 685, in _import<o:p></o:p></p>
<p class="MsoNormal"> mod = _builtin_import(name, globals, locals, fromlist, level)<o:p></o:p></p>
<p class="MsoNormal">ImportError: DLL load failed: The specified module could not be found.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I accept that this error is being caused by the stack trace of my own plugin but I’m a bit stuck for ideas now. My plugin is importing the WFS libraries from OWSLib and that is then issuing the statement above which then fails.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone else encountered this issue and if so are there any suggestions on how to fix the issue or alternatively which support group to email about it (I know it might be the OWSLib project)?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">So far I’ve re-installed it multiple times with differing libraries selected in the OWS installer and I’ve tried
<a href="https://support.microsoft.com/en-au/help/2977003/the-latest-supported-visual-c-downloads">
https://support.microsoft.com/en-au/help/2977003/the-latest-supported-visual-c-downloads</a> which I found referenced somewhere.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I don’t seem to be getting the issue on my 32 bit installation but then for course it was a separate install download so I’m not 100% certain why that one works and this one doesn’t.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any help or pointers would be apricated, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">Paul Wittle<o:p></o:p></span></b></p>
</div>
This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. It may contain unclassified but sensitive or protectively marked material and should be handled accordingly. Unless you are
the named addressee (or authorised to receive it for the addressee) you may not copy or use it, or disclose it to anyone else. If you have received this transmission in error please notify the sender immediately. All traffic may be subject to recording and/or
monitoring in accordance with relevant legislation. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of Dorset Council. Dorset Council does not accept
service of documents by fax or other electronic means. Virus checking: Whilst all reasonable steps have been taken to ensure that this electronic communication and its attachments whether encoded, encrypted or otherwise supplied are free from computer viruses,
Dorset Council accepts no liability in respect of any loss, cost, damage or expense suffered as a result of accessing this message or any of its attachments. For information on how Dorset Council processes your information, please see www.dorsetcouncil.gov.uk/416433
</body>
</html>