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<p>Hi Matthias,</p>
<p>Thanks for the increase of the interval.</p>
<p>Yes, I might have exaggerated a bit with "hundreds". I will create an e-mail filter for the future.</p>
<p>Andreas</p>
<p id="reply-intro">On 2020-12-23 09:40, Matthias Kuhn wrote:</p>
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<div>Hi Andreas,</div>
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<div>The overall time is normally 21 days (someone asks a question, sets it to "feedback", after 14 days you get a heads up, 7 days later it will be closed). Even after this period valid issues can be reopened.</div>
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<div>Nevertheless, I have increased the 7 days to 28 days now, leaving a total of at least 42 days between the feedback label and closure. to make sure people have enough time in the current ramp up phase to go through the notifications and remove the "feedback" label where appropriate. After the initial cleaning now and in "production mode" we will want to go back to the previous solution of 21 days between feedback and close.</div>
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<div>Sidenote, I'd be surprised to see that you have received "hundreds" of mails, this was limited to a subselection of 83 issues flagged as stale up to now :-)</div>
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<div>Matthias</div>
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<div class="v1gmail_attr" dir="ltr">On Wed, Dec 23, 2020 at 8:25 AM Andreas Neumann <<a href="mailto:a.neumann@carto.net" rel="noreferrer">a.neumann@carto.net</a>> wrote:</div>
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<p>Ah - I see this is discussed on a different thread already.</p>
<p>Please ignore my message then.</p>
<p>Andreas</p>
<p id="v1gmail-m_-7762987620459480569reply-intro">On 2020-12-23 08:22, Andreas Neumann wrote:</p>
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<p>Hi,</p>
<p>Since a few days I get hundreds of e-mails every day from github closing issues due to lack of feedback? Does it make sense to spam all contributors with such messages with basically no useful content? I know, one can write an email filter, but ...</p>
<p>I also think that 14 days is a too short time to wait for feedback. People might be on holidays or busy with other stuff. Closing issues in such a short time seems really rude. One month seems more appropriate to me.</p>
<p>Anything we can do here? Who is in charge of the github settings?</p>
<p>Thank you and greetings,</p>
<p>Andreas</p>
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