<p dir="ltr"><br>
On Dec 24, 2015 7:40 AM, "Paolo Cavallini" <<a href="mailto:cavallini@faunalia.it">cavallini@faunalia.it</a>> wrote:<br>
><br>
> Hi all,<br>
> I think keeping the bug queue clean and tidy is an important and welcome<br>
> task. In the last months, I have seen with pleasure several volunteers<br>
> dealing with this. However, I also see that often perfectly valid<br>
> tickets are closed without careful inspection. This is annoying for the<br>
> reporter, and make us missing important information. Of course more<br>
> motivated reporters will check again and reopen it, but I'm pretty sure<br>
> many people will silently slip away.<br>
> I'd therefore call for a more careful handling of these, thinking twice<br>
> before closing a ticket: any thoughts or objections?</p>
<p dir="ltr">Hi Paolo,<br>
Do you have specific examples in mind that should have been handled differently or do you want to keep it generic.<br>
Best wishes<br>
Anita<br><br></p>
<p dir="ltr">> All the best.<br>
> --<br>
> Paolo Cavallini - <a href="http://www.faunalia.eu">www.faunalia.eu</a><br>
> QGIS & PostGIS courses: <a href="http://www.faunalia.eu/training.html">http://www.faunalia.eu/training.html</a><br>
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