<html><head></head><body><div dir="auto">Replying (and forwarding) to list<br><br>I'm afraid the way to display a particular message for macOS users about notarization after download starts is beyond my skills. But I agree that people may maybe read it there now they hit the exciting green button (well... the experience shows that some didn't read the ongoing download message but let's expect...).<br><br>+1 to provide the details in the FAQ (I forgot that one). It would simplify life for those of us that have to instruct people how to enable QGIS on macOS.<br><br>Also, I remember that by the time of kyngchaos, there was a file in the downloaded materials that instructed how to add ECW support and have a working app. I don't know how our file is generated now, but could it be an option to inform people how to activate QGIS after install in a companion file?<br><br>H.</div><br><br><div class="gmail_quote"><div dir="auto">Le 28 novembre 2023 15:21:17 GMT+01:00, Andreas Neumann <andreas@qgis.org> a écrit :</div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div dir="ltr"><div>Hi Harrissou,</div><div><br></div><div>Thank you - let's give it a try!</div><div><br></div><div>Let's discuss the apple special case again:</div><div>I wonder if the notarization guideline hint could be displayed *again* at the "Thank you page", because, while downloading the app, users might have time to read the fine print that they probably didn't read before, when being in a rush to hit this large green "download" button ...</div><div><br></div><div>Not sure if this would be doable.</div><div><br></div><div>Another idea is that we create an additional "FAQ" section about this issue at <a href="https://qgis.org/en/site/getinvolved/faq/index.html">https://qgis.org/en/site/getinvolved/faq/index.html</a> - that way I could just point such users to this FAQ rather than having to explain the situation again and again ... Should I try to formulate such a section in the FAQ?</div><div><br></div><div>Andreas<br></div><div><br></div><div>Andreas<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 28 Nov 2023 at 15:08, DelazJ <<a href="mailto:delazj@gmail.com">delazj@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div dir="auto">Hi,<br>I may be wrong but I feel like we had this discussion a few months ago... and maybe not once. We might need some designer help, maybe?<br>Anyway... Some suggestions, with my HTML low-skill, at <a href="https://github.com/qgis/QGIS-Website/pull/1208" target="_blank">https://github.com/qgis/QGIS-Website/pull/1208</a> and <a href="https://github.com/qgis/QGIS-Website/pull/1209" target="_blank">https://github.com/qgis/QGIS-Website/pull/1209</a><br><br>Hope that helps,<br>Harrissou</div><br><br><div class="gmail_quote"><div dir="auto">Le 28 novembre 2023 14:11:05 GMT+01:00, Andreas Neumann via QGIS-PSC <<a href="mailto:qgis-psc@lists.osgeo.org" target="_blank">qgis-psc@lists.osgeo.org</a>> a écrit :</div><blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr"><div>Hi Régis,</div><div><br></div><div>Thank you for responding to Jean Marie Petit.</div><div><br></div><div>I will also refund his second stripe payment.</div><div><br></div><div>Greetings,</div><div>Andreas<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 28 Nov 2023 at 13:49, Régis Haubourg via QGIS-PSC <<a href="mailto:qgis-psc@lists.osgeo.org" target="_blank">qgis-psc@lists.osgeo.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><u></u>
<div>
<p>Arg, testing again, I realize that the text "Your freshly backed
copy of QGIS is downloading.. QGIS is free of charges..." is not
translated in French.</p>
<p>French don't speak english as you all know. <br>
</p>
<p>This makes me wondering about the new QGIS website not being
translated. That would be a regression for this category of users.
<br>
</p>
<p>I wrote to this Jean-Marie to ask him his point of view. I'll
keep you posted here</p>
<p>Régis<br>
</p>
<div>On 28/11/2023 13:25, Alessandro Pasotti
via QGIS-PSC wrote:<br>
</div>
<blockquote type="cite">
<pre>Hi Andreas,
is it the problem that people do not read the small text located right
"before" the big buttons? The text clearly states that the download is
in progress and that the donation is optional.
Maybe a bigger text is the solution.
On Tue, Nov 28, 2023 at 12:43 PM Andreas Neumann via QGIS-PSC
<a href="mailto:qgis-psc@lists.osgeo.org" target="_blank"><qgis-psc@lists.osgeo.org></a> wrote:
</pre>
<blockquote type="cite">
<pre>Hi,
I am getting more and more such messages of users having difficulties downloading QGIS. See forwarded email in french language.
And they always claim that one *has* to donate in order to download.
What can we do to improve the situation, that I don't get such messages almost every 2nd or 3rd day?
Something like a big fat, red message, saying that donations are optional and that the download is large and takes a long time?
and that people should properly consult the download manager in the browser?
I am a bit overwhelmed with all the download support messages I get to <a href="mailto:stripe@qgis.org" target="_blank">"stripe@qgis.org"</a> or <a href="mailto:finance@qgis.org" target="_blank">"finance@qgis.org"</a>.
Andreas
---------- Forwarded message ---------
From: <a href="mailto:jeanmarie.petit@nordnet.fr" target="_blank"><jeanmarie.petit@nordnet.fr></a>
Date: Tue, 28 Nov 2023 at 11:53
Subject: difficulté telechargement
To: <a href="mailto:stripe@qgis.org" target="_blank"><stripe@qgis.org></a>
Bonjour
le 23 novembre 2023 J'ai voulu télécharger QGIS et je n'y suis pas arrivé
Peut être que je n'ai pas suivi la bonne procédure.
J'ai essayé deux fois et a chaque fois cela m'a demander une participation. J'ai donc deux reçu de <a href="http://QGIS.ORG" target="_blank">QGIS.ORG</a> 1355-3271 et 1268-9155 en date du 23 novembre 2023 de 10 € chacun Mais je n'ai pas le logiciel
Y a t-il une procédure qui pourrait m'aider ? ou un autre moyen plus approprié?
Est-il possible de me reversé la valeur d'un reçu?
J'ai essayé également le téléphone mais je ne comprend pas le message qui parait être en allemand. Désolé mais je ne parle et comprend que le français
Dans l'attente de vous lire
Je vous vous prie de croire, en l'expression de mes meilleurs sentiments
Jean Marie PETIT
1 pre de BAures
81540 BELLESERRE
06 86 90 62 29
<a href="mailto:jeanmarie.petit@nordnet.fr" target="_blank">jeanmarie.petit@nordnet.fr</a>
--
--
Andreas Neumann
<a href="http://QGIS.ORG" target="_blank">QGIS.ORG</a> board member (treasurer)
_______________________________________________
QGIS-PSC mailing list
<a href="mailto:QGIS-PSC@lists.osgeo.org" target="_blank">QGIS-PSC@lists.osgeo.org</a>
<a href="https://lists.osgeo.org/mailman/listinfo/qgis-psc" target="_blank">https://lists.osgeo.org/mailman/listinfo/qgis-psc</a>
</pre>
</blockquote>
<pre></pre>
</blockquote>
<div id="m_1024397107755457084m_-7370037969459868370grammalecte_menu_main_button_shadow_host" style="width:0px;height:0px"></div>
</div>
_______________________________________________<br>
QGIS-PSC mailing list<br>
<a href="mailto:QGIS-PSC@lists.osgeo.org" target="_blank">QGIS-PSC@lists.osgeo.org</a><br>
<a href="https://lists.osgeo.org/mailman/listinfo/qgis-psc" rel="noreferrer" target="_blank">https://lists.osgeo.org/mailman/listinfo/qgis-psc</a><br>
</blockquote></div><br clear="all"></blockquote></div></div></blockquote></div><br clear="all"></blockquote></div></body></html>