[Qgis-user] Migrating QGIS User mailing list to OSGeo Discourse, yes or no?

[Antonio Viscomi]

I personally believe that merging QGIS "question/answer" topics with those
of all OSGEO could generate confusion,
unless "osgeo discourse" dedicates a page/session only to the QGIS mailing
list

Greetings

Antonio


Il giorno mer 17 gen 2024 alle ore 02:55 Adam Nielsen via QGIS-User <
qgis-user at lists.osgeo.org> ha scritto:

> > The main advantage of the forum like mode is the ability to search
> > for old topic and possibly easily get answers for your questions
> > before posting a new question
>
> Perhaps it needs to be a bit more obvious, but you can search the list
> for old topics if you use a query like this in most search engines:
>
>   site:lists.osgeo.org/pipermail/qgis-user/ search terms here
>
> There is also https://gis.stackexchange.com/ which has a lot of Q&A
> posts related to QGIS for people who prefer a more modern interface.
>
> > also might be a bit more attractive for new comers
>
> I think the main issue when discussing where to provide support is
> what's easiest for the people who answer the questions.  If you make it
> too easy for people to post questions, they will post before doing their
> own research which just leads to the same questions coming up
> repeatedly.  If you make it too hard for the people with the answers -
> like asking them to refresh a dozen different web pages every day
> looking for new questions - then they will give up and the questions
> will go unanswered.
>
> So really, where the communication happens is ultimately up to whoever
> is willing to answer the incoming questions.  The people with questions
> will find you no matter where you are, it's the ones willing to provide
> the answers that you need to cater for.
>
> Personally, having the questions arrive with no interaction on my part,
> and all in one place (my inbox, from many different projects, not just
> QGIS) and only requiring one button click to send a reply, makes it
> really easy to send a response if I feel I can provide an answer.  So as
> long as a new system makes the process just as easy then there's
> certainly no harm in trying it out.
>
> Cheers,
> Adam.
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