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<title>Processing toolbox will not load</title>
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<p dir="LTR"><span lang="en-gb"><font face="Calibri">Hi all,</font></span></p>
<p dir="LTR"><span lang="en-gb"><font face="Calibri">A colleague has just upgraded to QGIS 2.2</font></span><span lang="en-gb"><font face="Calibri"> using the OSGeo4W installer</font></span><span lang="en-gb"><font face="Calibri"> with the most up to date install
 packages</font></span><span lang="en-gb"><font face="Calibri">.  However, when she opens QGIS she gets an error message saying that the Processing Toolbox cannot be</font></span><span lang="en-gb">
<font face="Calibri">opened.  It won’t reinstall from the plugin manager either and simply says that it</font></span><span lang="en-gb"><font face="Calibri">’s broken.</font></span></p>
<p dir="LTR"><span lang="en-gb"><font face="Calibri">She’s running a 64bit Windows 7 Machine.  I have a similar setup and have it installed no problems.
</font></span></p>
<p dir="LTR"><span lang="en-gb"></span></p>
<p dir="LTR"><span lang="en-gb"><font face="Calibri">The error message is:</font></span></p>
<p dir="LTR"><span lang="en-gb"></span></p>
<p dir="LTR"><span lang="en-gb"><font color="#FF0000" face="Calibri">Couldn't load plugin 'processing' from ['C:/OSGEO4~1/apps/qgis/./python/plugins\processing', 'C:/OSGEO4~1/apps/qgis/./python', 'C:/Users/grayds/.qgis2/python', 'C:/Users/grayds/.qgis2/python/plugins',
 'C:/OSGEO4~1/apps/qgis/./python/plugins', 'C:\Program Files (x86)\ArcGIS\bin', 'C:\OSGEO4~1\bin\python27.zip', 'C:\OSGEO4~1\apps\Python27\DLLs', 'C:\OSGEO4~1\apps\Python27\lib', 'C:\OSGEO4~1\apps\Python27\lib\plat-win', 'C:\OSGEO4~1\apps\Python27\lib\lib-tk',
 'C:\OSGEO4~1\bin', 'C:\OSGEO4~1\apps\Python27', 'C:\OSGEO4~1\apps\Python27\lib\site-packages', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\PIL', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\win32', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\win32\lib',
 'C:\OSGEO4~1\apps\Python27\lib\site-packages\Pythonwin', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\Shapely-1.2.18-py2.7-win-amd64.egg', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\six-1.3.0-py2.7.egg', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\wx-2.8-msw-unicode',
 'C:\OSGEO4~1\apps\Python27\lib\site-packages\xlrd-0.9.2-py2.7.egg', 'C:\OSGEO4~1\apps\Python27\lib\site-packages\xlwt-0.7.5-py2.7.egg', 'C:\OSGEO4~1\apps\qgis\python\plugins\fTools\tools']</font></span><span lang="en-gb"><br>
<br>
<font face="Calibri">Traceback (most recent call last):<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 182, in loadPlugin<br>
    __import__(packageName)<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
  File "C:/Users/grayds/.qgis2/python/plugins\processing\__init__.py", line 29, in<br>
    from processing.tools.general import *<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
  File "C:/Users/grayds/.qgis2/python/plugins\processing\tools\general.py", line 29, in<br>
    from processing.core.Processing import Processing<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
  File "C:/OSGEO4~1/apps/qgis/./python/plugins\processing\core\Processing.py", line 45, in<br>
    from processing.modeler.ModelerAlgorithmProvider import \<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
  File "C:/OSGEO4~1/apps/qgis/./python/plugins\processing\modeler\ModelerAlgorithmProvider.py", line 39, in<br>
    from processing.modeler.EditModelAction import EditModelAction<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
  File "C:/OSGEO4~1/apps/qgis/./python/plugins\processing\modeler\EditModelAction.py", line 30, in<br>
    from processing.modeler.ModelerDialog import ModelerDialog<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
  File "C:/OSGEO4~1/apps/qgis/./python/plugins\processing\modeler\ModelerDialog.py", line 35, in<br>
    from processing.gui.ParametersDialog import ParametersDialog<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
  File "C:/Users/grayds/.qgis2/python/plugins\processing\gui\ParametersDialog.py", line 29, in<br>
    from processing.gui.ParametersPanel import ParametersPanel<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
  File "C:/Users/grayds/.qgis2/python/plugins\processing\gui\ParametersPanel.py", line 65, in<br>
    from processing.parameters.ParameterMultipleExternalInput import ParameterMultipleExternalInput<br>
  File "C:/OSGEO4~1/apps/qgis/./python\qgis\utils.py", line 453, in _import<br>
    mod = _builtin_import(name, globals, locals, fromlist, level)<br>
ImportError: No module named ParameterMultipleExternalInput<br>
<br>
Python version:<br>
2.7.5 (default, May 15 2013, 22:44:16) [MSC v.1500 64 bit (AMD64)]<br>
<br>
<br>
QGIS version:<br>
2.2.0-Valmiera Valmiera, c3a2817<br>
<br>
Python path: ['C:/OSGEO4~1/apps/qgis/./python/plugins\\processing', 'C:/OSGEO4~1/apps/qgis/./python', u'C:/Users/grayds/.qgis2/python', u'C:/Users/grayds/.qgis2/python/plugins', 'C:/OSGEO4~1/apps/qgis/./python/plugins', 'C:\\Program Files (x86)</font></span><span lang="en-gb"></span><a href="file://\\ArcGIS\\bin"><span lang="en-gb"><u><font color="#0000FF" face="Calibri">\\ArcGIS\\bin</font></u></span><span lang="en-gb"></span></a><span lang="en-gb"><font face="Calibri">',
 'C:\\OSGEO4~1\\bin\\python27.zip', 'C:\\OSGEO4~1\\apps\\Python27\\DLLs', 'C:\\OSGEO4~1\\apps\\Python27\\lib', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\plat-win', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\lib-tk', 'C:\\OSGEO4~1\\bin', 'C:\\OSGEO4~1\\apps\\Python27', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages',
 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\PIL', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\win32', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\win32\\lib', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\Pythonwin', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\Shapely-1.2.18-py2.7-win-amd64.egg',
 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\six-1.3.0-py2.7.egg', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\wx-2.8-msw-unicode', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\xlrd-0.9.2-py2.7.egg', 'C:\\OSGEO4~1\\apps\\Python27\\lib\\site-packages\\xlwt-0.7.5-py2.7.egg',
 'C:\\OSGEO4~1\\apps\\qgis\\python\\plugins\\fTools\\tools']</font></span></p>
<p dir="LTR"><span lang="en-gb"></span></p>
<p dir="LTR"><span lang="en-gb"><font face="Calibri">Any help greatly appreciated.</font></span></p>
<br>
<br>
<p dir="LTR"><span lang="en-gb"><font face="Calibri">Thanks</font></span></p>
<br>
<p dir="LTR"><span lang="en-gb"><font face="Calibri">Ed</font></span></p>
<p dir="LTR"><span lang="en-gb"></span></p>
<p dir="LTR"><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><font color="#004B96" size="2" face="Arial">Ed Rollason</font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb">
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<font color="#64696E" size="2" face="Arial">Edward.Rollason@jacobs.com</font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><font color="#003366" size="2" face="Arial"></font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb">
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</span><a href="http://www.jacobs.com/"><span lang="en-gb"></span><span lang="en-gb"><u></u></span><u><span lang="en-gb"></span></u><u><span lang="en-gb"><font color="#004B96" size="2" face="Arial">www.jacobs.com</font></span></u><span lang="en-gb"></span></a><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"></span></p>
<p dir="LTR"><span lang="en-gb"></span><span lang="en-gb"></span></p>
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<font face="Verdana" color="Gray" size="1">Jacobs U.K. Limited<br>
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