<html defang_xmlns:v="urn:schemas-microsoft-com:vml" defang_xmlns:o="urn:schemas-microsoft-com:office:office" defang_xmlns:w="urn:schemas-microsoft-com:office:word" defang_xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" defang_xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0cm;
margin-right:0cm;
margin-bottom:0cm;
margin-left:36.0pt;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle19
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
@list l0
{mso-list-id:678626945;
mso-list-type:hybrid;
mso-list-template-ids:1004025430 134807567 134807577 134807579 134807567 134807577 134807579 134807567 134807577 134807579;}
@list l0:level1
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l0:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level5
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l0:level7
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l1
{mso-list-id:1819027825;
mso-list-template-ids:198752812;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style><!--/*SC*/[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]/*EC*/--><!--/*SC*/[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]/*EC*/-->
</head>
<body lang="EN-GB" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">After installing QGIS 3.4 on Windows 10 the application fails to start. I get the following two error messages (see attachments):<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ol style="margin-top:0cm" start="1" defang_type="1">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo3">qgis-bin.exe – Entry Point Not Found<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo3">Could not load qgis_app.dll<o:p></o:p></li></ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This issue seems to be specific to one particular PC. There were no problems after installing QGIS 3.2 on three other work stations that also run Windows 10.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have tried removing all previous QGIS installations, user data and registry entries but this make no difference. Installing QGIS via the OSGEO4W-installer hasn’t worked either.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The issue appears to be the same as the one described at https://gis.stackexchange.com/questions/277456/dll-problem-with-qgis-3-0-64bit-while-32bit-works.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For the content of the qgis-bin.env file please see below.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I would be grateful for any suggestions that might help to solve the problem.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Many thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sven<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">PATH=C:\PROGRA~1\QGIS3~1.4\apps\qgis\bin;C:\PROGRA~1\QGIS3~1.4\apps\Python37;C:\PROGRA~1\QGIS3~1.4\apps\Python37\Scripts;C:\PROGRA~1\QGIS3~1.4\apps\qt5\bin;C:\PROGRA~1\QGIS3~1.4\apps\Python27\Scripts;C:\PROGRA~1\QGIS3~1.4\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBem<o:p></o:p></p>
<p class="MsoNormal">GDAL_DATA=C:\PROGRA~1\QGIS3~1.4\share\gdal<o:p></o:p></p>
<p class="MsoNormal">GDAL_DRIVER_PATH=C:\PROGRA~1\QGIS3~1.4\bin\gdalplugins<o:p></o:p></p>
<p class="MsoNormal">GDAL_FILENAME_IS_UTF8=YES<o:p></o:p></p>
<p class="MsoNormal">GEOTIFF_CSV=C:\PROGRA~1\QGIS3~1.4\share\epsg_csv<o:p></o:p></p>
<p class="MsoNormal">JPEGMEM=1000000<o:p></o:p></p>
<p class="MsoNormal">OSGEO4W_ROOT=C:\PROGRA~1\QGIS3~1.4<o:p></o:p></p>
<p class="MsoNormal">PROJ_LIB=C:\PROGRA~1\QGIS3~1.4\share\proj<o:p></o:p></p>
<p class="MsoNormal">PYTHONHOME=C:\PROGRA~1\QGIS3~1.4\apps\Python37<o:p></o:p></p>
<p class="MsoNormal">QGIS_PREFIX_PATH=C:/PROGRA~1/QGIS3~1.4/apps/qgis<o:p></o:p></p>
<p class="MsoNormal">QT_PLUGIN_PATH=C:\PROGRA~1\QGIS3~1.4\apps\qgis\qtplugins;C:\PROGRA~1\QGIS3~1.4\apps\qt5\plugins<o:p></o:p></p>
<p class="MsoNormal">VSI_CACHE=TRUE<o:p></o:p></p>
<p class="MsoNormal">VSI_CACHE_SIZE=1000000<o:p></o:p></p>
<p class="MsoNormal">O4W_QT_PREFIX=C:/PROGRA~1/QGIS3~1.4/apps/Qt5<o:p></o:p></p>
<p class="MsoNormal">O4W_QT_BINARIES=C:/PROGRA~1/QGIS3~1.4/apps/Qt5/bin<o:p></o:p></p>
<p class="MsoNormal">O4W_QT_PLUGINS=C:/PROGRA~1/QGIS3~1.4/apps/Qt5/plugins<o:p></o:p></p>
<p class="MsoNormal">O4W_QT_LIBRARIES=C:/PROGRA~1/QGIS3~1.4/apps/Qt5/lib<o:p></o:p></p>
<p class="MsoNormal">O4W_QT_TRANSLATIONS=C:/PROGRA~1/QGIS3~1.4/apps/Qt5/translations<o:p></o:p></p>
<p class="MsoNormal">O4W_QT_HEADERS=C:/PROGRA~1/QGIS3~1.4/apps/Qt5/include<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">Sven Seiffert</span></b><span lang="EN-IE" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">Curator of Plants</span><span lang="EN-IE" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">Zoological Society of London<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">Chair BIAZA Plant Working Group</span><span lang="EN-IE" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">Co-chair EAZA Zoo Horticulture</span><span lang="EN-IE" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">Regent's Park</span><span lang="EN-IE" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">London NW1 4RY</span><span lang="EN-IE" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">t: +44 (0)20 7449 6521 (ZSL London Zoo)</span><span lang="EN-IE" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black;mso-fareast-language:EN-GB">t: +44 (0)1582 871524 (ZSL Whipsnade Zoo)</span><span lang="EN-IE" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<br><br>
<FONT style="BACKGROUND-COLOR: #ffffff" color="#000000" size="2">The Zoological Society of London is incorporated by Royal Charter<BR>
Principal Office England. Company Number RC000749<BR>
Registered address: <BR>
Regent's Park, London, England NW1 4RY<BR>
Registered Charity in England and Wales no. 208728</FONT>
<P align=center>
<FONT style="BACKGROUND-COLOR: #ffffff" color="#000000" size="1">_________________________________________________________________________<BR>
This e-mail has been sent in confidence to the named addressee(s).<BR>
If you are not the intended recipient, you must not disclose or distribute<BR>
it in any form, and you are asked to contact the sender immediately.<BR>
Views or opinions expressed in this communication may not be those<BR>
of The Zoological Society of London and, therefore, The Zoological<BR>
Society of London does not accept legal responsibility for the contents<BR>
of this message. The recipient(s) must be aware that e-mail is not a<BR>
secure communication medium and that the contents of this mail may<BR>
have been altered by a third party in transit.<BR>
If you have any issues regarding this mail please visit:<BR>
<A href="https://www.zsl.org/about-us/contact-us">https://www.zsl.org/about-us/contact-us</A><BR>
___________________________________________________________________________
</FONT></p>
<P align=center>
<FONT style="BACKGROUND-COLOR: #ffffff" color="#000000" size="1">This message has been scanned for viruses by <A href="https://www.forcepoint.com/product/security-cloud/triton-ap-email-cloud">TRITON AP-EMAIL Cloud</A>, a security service from <A href="https://www.forcepoint.com">Forcepoint</A>.</FONT></P>
</body>
</html>