<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hello Helen,<div class=""><br class=""></div><div class="">I installed the plugin for trying to reproduce your problem. I noticed, that the plugin needs to download additional data after installing it via plugin manager. After cancelling this download I received a similar, but not the same, error like you. Did you downloaded the additional stuff after installing the plugin?</div><div class=""><br class=""></div><div class="">Maybe it would be better to create a new issue with your question at the Github repository of the plugin to address your question directly to the plugin author.</div><div class=""><br class=""></div><div class="">Greetings,</div><div class="">Christoph<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">Am 02.03.2021 um 18:02 schrieb Helen Willems <<a href="mailto:willems.helen@googlemail.com" class="">willems.helen@googlemail.com</a>>:</div><br class="Apple-interchange-newline"><div class=""><meta charset="UTF-8" class=""><p style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">Dear experts!</font></p><div style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">
</font><br class="webkit-block-placeholder"></div><p style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">I think I have a real "greenhorn problem", but nevertheless can´t solve it on my own...
</font></p><div style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">
</font><br class="webkit-block-placeholder"></div><p style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">I used to work with QGIS 3.10 and wanted to use the UMEP Plugin, but following error message occured:
</font></p><div style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class=""><span style="font-weight: 600; color: rgb(255, 0, 0);" class="">Ein Fehler trat bei der Ausführung von Python-Code auf:</span>
</div><h3 style="margin: 14px 0px 12px; text-indent: 0px;" class=""><span style="font-size: large; font-weight: 600;" class="">RuntimeError: module compiled against API version 0xe but this version of numpy is 0xd<span class="Apple-converted-space"> </span></span></h3><pre style="margin: 12px 0px; text-indent: 0px;" class=""><span class="">RuntimeError: module compiled against API version 0xe but this version of numpy is 0xd
</span></pre><div style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">
<span style="font-weight: 600;" class="">Python-Version:</span> 3.7.3 (default, Mar 27 2019, 09:23:15) [Clang 10.0.1 (clang-1001.0.46.3)]
<span style="font-weight: 600;" class="">QGIS-Version:</span> 3.10.4-A Coruña A Coruña, 10bc9f2ff2
</div><h4 style="margin: 12px 0px; text-indent: 0px;" class=""><span style="font-size: inherit; font-weight: 600;" class="">Python-Pfad:</span></h4><ul style="margin: 0px;" class=""><li style="white-space: pre-wrap; margin: 12px 0px 0px; text-indent: 0px;" class="">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/geometric_attributes</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/plugins</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/site-packages/geos</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS3.10.app/Contents/Resources/python</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Users/helenwillems/Library/Python/3.7/lib/python/site-packages</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/site-packages</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python37.zip</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/lib-dynload</li><li style="white-space: pre-wrap; margin: 0px 0px 12px; text-indent: 0px;" class="">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python</li></ul><div style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">
</font><br class="webkit-block-placeholder"></div><p style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">Then I updated QGIS to QGIS-LTR (3.16.4) and tried to install the UMEP plugin again, but then this error message poped up:</font></p><div style="white-space: pre-wrap;" class="">
<br class="webkit-block-placeholder"></div><div style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class=""><span style="font-weight: 600; color: rgb(255, 0, 0);" class="">Konnte Erweiterung 'UMEP' nicht laden aufgrund eines Fehlers beim Aufruf der classFactory() Methode</span>
</div><h3 style="margin: 14px 0px 12px; text-indent: 0px;" class=""><span style="font-size: large; font-weight: 600;" class="">ModuleNotFoundError: No module named 'osr'<span class="Apple-converted-space"> </span></span></h3><pre style="margin: 12px 0px; text-indent: 0px;" class=""><span class="">Traceback (most recent call last):
File "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 334, in _startPlugin
plugins[packageName] = package.classFactory(iface)
File "/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/__init__.py", line 34, in classFactory
from .UMEP import UMEP
File "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 792, in _import
mod = _builtin_import(name, globals, locals, fromlist, level)
File "/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/UMEP.py", line 42, in
from .UMEPDownloader.umep_downloader import UMEP_Data_Download
File "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 792, in _import
mod = _builtin_import(name, globals, locals, fromlist, level)
File "/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/UMEPDownloader/umep_downloader.py", line 41, in
import osr
File "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 792, in _import
mod = _builtin_import(name, globals, locals, fromlist, level)
ModuleNotFoundError: No module named 'osr'
</span></pre><div style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">
<span style="font-weight: 600;" class="">Python-Version:</span> 3.8.7 (default, Feb 10 2021, 09:04:08) [Clang 12.0.0 (clang-1200.0.32.29)]
<span style="font-weight: 600;" class="">QGIS-Version:</span> 3.16.4-Hannover Hannover, 81ba6c0826
</div><h4 style="margin: 12px 0px; text-indent: 0px;" class=""><span style="font-size: inherit; font-weight: 600;" class="">Python-Pfad:</span></h4><ul style="margin: 0px;" class=""><li style="white-space: pre-wrap; margin: 12px 0px 0px; text-indent: 0px;" class="">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/geometric_attributes</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/plugins</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/click_plugins-1.1.1-py3.8.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/patsy-0.5.1-py3.8.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/cftime-1.2.1-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/pandas-1.1.0-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/geopandas-0.8.1-py3.8.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/GDAL-3.2.1-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Rtree-0.9.4-py3.8.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/matplotlib-3.3.0-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/rasterio-1.1.5-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/netCDF4-1.5.4-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Pillow-7.2.0-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/scipy-1.5.1-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/affine-2.3.0-py3.8.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/numba-0.50.1-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/opencv_contrib_python-4.3.0.36-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python38.zip</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/numpy-1.20.1-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/pyproj-2.6.0-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/snuggs-1.4.7-py3.8.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Fiona-1.8.13.post1-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/lib-dynload</li><li style="white-space: pre-wrap; margin: 0px; text-indent: 0px;" class="">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/statsmodels-0.11.1-py3.8-macosx-10.13.0-x86_64.egg</li><li style="white-space: pre-wrap; margin: 0px 0px 12px; text-indent: 0px;" class="">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python</li></ul><div style="white-space: pre-wrap;" class=""><br class="webkit-block-placeholder"></div><div style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">
</font><br class="webkit-block-placeholder"></div><p style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">Can anybody help me?
</font></p><p style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">I am really not an qgis expert, so would be pleased if someone could try to help me in lets say "easy wording"?!</font></p><p style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">Hope to get some help! thx in advance..</font></p><p style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">Helen
</font></p><div style="white-space: pre-wrap;" class=""><font face="Times New Roman" class="">
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