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    <p><font face="Times New Roman">Dear experts!</font></p>
    <p><font face="Times New Roman">
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    <p><font face="Times New Roman">I think I have a real "greenhorn problem", but nevertheless can´t solve it on my own...
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    <p><font face="Times New Roman">I used to work with QGIS 3.10 and wanted to use the UMEP Plugin, but following error message occured: 
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    <p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;"><span style=" font-weight:600; color:#ff0000;">Ein Fehler trat bei der Ausführung von Python-Code auf:</span> 
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        style=" font-size:large; font-weight:600;">RuntimeError: module
        compiled against API version 0xe but this version of numpy is
        0xd </span></h3>
    <pre style=" margin-top:12px; margin-bottom:12px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;"><span style=" font-family:'.SF NS Mono';">RuntimeError: module compiled against API version 0xe but this version of numpy is 0xd
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<span style=" font-weight:600;">Python-Version:</span> 3.7.3 (default, Mar 27 2019, 09:23:15) [Clang 10.0.1 (clang-1001.0.46.3)] 
<span style=" font-weight:600;">QGIS-Version:</span> 3.10.4-A Coruña A Coruña, 10bc9f2ff2 
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        style=" font-size:medium; font-weight:600;">Python-Pfad:</span></h4>
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      <li style=" margin-top:12px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/geometric_attributes</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/plugins</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/site-packages/geos</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS3.10.app/Contents/Resources/python</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Python/3.7/lib/python/site-packages</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/site-packages</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python37.zip</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/lib-dynload</li>
      <li style=" margin-top:0px; margin-bottom:12px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python</li>
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    <p><font face="Times New Roman">Then I updated QGIS to QGIS-LTR (3.16.4) and tried to install the UMEP plugin again, but then this error message poped up:</font></p>
    <p>
</p>
    <p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;"><span style=" font-weight:600; color:#ff0000;">Konnte Erweiterung 'UMEP' nicht laden aufgrund eines Fehlers beim Aufruf der classFactory() Methode</span> 
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        style=" font-size:large; font-weight:600;">ModuleNotFoundError:
        No module named 'osr' </span></h3>
    <pre style=" margin-top:12px; margin-bottom:12px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;"><span style=" font-family:'.SF NS Mono';">Traceback (most recent call last):
  File "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 334, in _startPlugin
    plugins[packageName] = package.classFactory(iface)
  File "/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/__init__.py", line 34, in classFactory
    from .UMEP import UMEP
  File "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 792, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/UMEP.py", line 42, in 
    from .UMEPDownloader.umep_downloader import UMEP_Data_Download
  File "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 792, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
  File "/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/UMEP/UMEPDownloader/umep_downloader.py", line 41, in 
    import osr
  File "/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 792, in _import
    mod = _builtin_import(name, globals, locals, fromlist, level)
ModuleNotFoundError: No module named 'osr'
</span></pre>
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<span style=" font-weight:600;">Python-Version:</span> 3.8.7 (default, Feb 10 2021, 09:04:08) [Clang 12.0.0 (clang-1200.0.32.29)] 
<span style=" font-weight:600;">QGIS-Version:</span> 3.16.4-Hannover Hannover, 81ba6c0826 
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      margin-right:0px; -qt-block-indent:0; text-indent:0px;"><span
        style=" font-size:medium; font-weight:600;">Python-Pfad:</span></h4>
    <ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px;
      margin-right: 0px; -qt-list-indent: 1;">
      <li style=" margin-top:12px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/geometric_attributes</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/../Resources/python/plugins</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/click_plugins-1.1.1-py3.8.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/patsy-0.5.1-py3.8.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/cftime-1.2.1-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/pandas-1.1.0-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/geopandas-0.8.1-py3.8.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/GDAL-3.2.1-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Rtree-0.9.4-py3.8.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/matplotlib-3.3.0-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/rasterio-1.1.5-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/netCDF4-1.5.4-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Pillow-7.2.0-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/scipy-1.5.1-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/affine-2.3.0-py3.8.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/numba-0.50.1-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/opencv_contrib_python-4.3.0.36-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python38.zip</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/numpy-1.20.1-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/pyproj-2.6.0-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/snuggs-1.4.7-py3.8.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/Fiona-1.8.13.post1-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/lib-dynload</li>
      <li style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Applications/QGIS-LTR.app/Contents/MacOS/lib/python3.8/site-packages/statsmodels-0.11.1-py3.8-macosx-10.13.0-x86_64.egg</li>
      <li style=" margin-top:0px; margin-bottom:12px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">/Users/helenwillems/Library/Application Support/QGIS/QGIS3/profiles/default/python</li>
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    <p><font face="Times New Roman">Can anybody help me?
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    <p><font face="Times New Roman">I am really not an qgis expert, so would be pleased if someone could try to help me in lets say "easy wording"?!</font></p>
    <p><font face="Times New Roman">Hope to get some help! thx in advance..</font></p>
    <p><font face="Times New Roman">Helen 
</font></p>
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