[SAC] Reliability of Services

[Tyler Mitchell (OSGeo)]

On 10-Mar-08, at 6:34 AM, Frank Warmerdam wrote:

> Arnulf Christl wrote:
>> I am not happy with the reliability of the services that OSGeo  
>> operates, especially regarding the website and Wiki. I do not  
>> think that it is caused by missing administrative capabilities,  
>> capacities (meaning the know-how) or enthusiasm. Even although  
>> resources are very limited (we all know that) it never takes long  
>> to get things back up. Kudos to all SAC admins and supporters.

> I would suggest we focus our attention on the osgeo1 problems and  
> how to
> alleviate them if we are concerned about downtime (which I am - though
> I'm not sure it is a crisis).

Hi all,

Perhaps it's a good time to pause and ask a few questions that affect  
maintaining our services:

1- Do we have enough available SAC volunteers to help focus on these  
problems?  Need to recruit a few more?
2- Can we give a couple more people shell access to help? e.g. Folks  
from projects that have moved into OSGeo (GRASS, QGIS)
3- Could we use some hired help on-demand?
4- Do we want to consider moving to another hosting platform?
5- Should we move some services from one server to another?

As with any volunteer group, we are dependent on goodwill and time  
availability of the committee and personal availability fluctuates  
over time. It might be a good idea for SAC members to comment on  
their current level of availability so we can see if there is a hole  
in support availability.

The hosting and service location questions are more what Arnulf seems  
concerned about.  Even if we decide to migrate to another ISP or to  
move some services around on the boxes, I wonder if we have enough  
volunteer time available to make it happen effectively.

Tyler