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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi Ann,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>You can try:<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='color:#1F497D'><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>Delete registry key under: <b>HKEY_CURRENT_USER > Software > QGIS > QGIS2</b><o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='color:#1F497D'><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>Rename/Delete <b>%USERPROFILE%\.qgis2 </b>folder<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>And re-run qgis<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Good luck,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Saber<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-GB'>Saber Razmjooei<br><b>Lutra Consulting</b><br><a href="http://www.lutraconsulting.co.uk/" target="_blank" title="This external link will open in a new window">www.lutraconsulting.co.uk</a><br><br><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB'> UK [mailto:uk-bounces@lists.osgeo.org] <b>On Behalf Of </b>Fletcher, Ann<br><b>Sent:</b> 08 December 2016 12:16<br><b>To:</b> 'UK@lists.osgeo.org'<br><b>Subject:</b> [OSGeo-UK] qgis-bin.exe is not responding<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am new to this scene, so apologies if I am going about this in the wrong way. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We have a particular user who is not able to use a particular machine. We believe it is the combination of the person and the PC that is the issue. The window shows: qgis-bin.exe is not responding<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>In the event viewer we have the following error:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Activation context generation failed for "C:\PROGRA~2\QGISES~1\apps\Python27\lib\site-packages\PIL\_imagingft.pyd". Dependent Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I understand this means there is some left behind trace of a previous install which is causing conflict with the current situation for this user. I am not sure how to clear all this out, bar recreation of the user’s profile. Maybe that is my only option.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Does anyone have any suggestions?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank you<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>Ann Fletcher<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:EN-GB'>Senior Application Engineer ICT <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:EN-GB'>T: 01908 254142<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:EN-GB'>E: </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'><a href="mailto:ann.fletcher@milton-keynes.gov.uk" title="mailto:ann.fletcher@milton-keynes.gov.uk">ann.fletcher@milton-keynes.gov.uk</a><span style='color:blue'> <o:p></o:p></span></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#595959;mso-fareast-language:EN-GB'>Visit us online at </span><span style='mso-fareast-language:EN-GB'><a href="http://www.milton-keynes.gov.uk/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#595959'>www.milton-keynes.gov.uk</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:EN-GB'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0 style='background:white'><tr><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black;mso-fareast-language:EN-GB'>Visit the Milton Keynes Council web site at <a href="http://www.milton-keynes.gov.uk">http://www.milton-keynes.gov.uk</a><br><br>Please consider the environment and don't print this email unless you really need to<br><br>**** This email and any attachments hereto are strictly confidential and intended solely for the addressee. It may contain information which is privileged. If you are not the intended addressee, you must not disclose, forward, copy or take any action in reliance of this email or attachments. If you have received this email in error, please delete it and notify us as soon as possible.<br><br>The anti-virus software used by Milton Keynes Council is updated regularly in an effort to minimise the possibility of viruses infecting our systems. However, you should be aware that there is no absolute guarantee that any files attached to this email are virus free.****<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:EN-GB'><o:p> </o:p></span></p></div>
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<p style="font-family:arial,sans-serif; font-size:10px; color:#999;">If this email contains a quote or offer to sell products, carry out work or perform services then our <a href="http://www.lutraconsulting.co.uk/downloads/Lutra%20Consulting%20Standard%20Terms%20and%20Conditions.pdf">standard terms and conditions</a> shall apply unless explicitly stated otherwise.</p>
<p style="font-family:arial,sans-serif; font-size:10px; color:#999;">Saber Razmjooei and Peter Wells trading as Lutra Consulting.</p>
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