[OSGeo-Board] RE: RE: [Fwd: failure notice]

Arnulf Christl arnulf.christl at ccgis.de
Fri Sep 8 08:51:37 PDT 2006


Auke Jilderda wrote:
> Jo,
> 
> it is working properly now.  Can you confirm?
> 
> 
> Auke 

I still have a return error message, see attached. 

Regards,

>> -----Original Message-----
>> From: Auke Jilderda [mailto:auke at collab.net] 
>> Sent: 08 September 2006 16:52
>> To: Jo Walsh; Andrew Kelly
>> Cc: board at board.osgeo.org
>> Subject: [OSGeo-Board] RE: RE: [Fwd: failure notice]
>>
>> Jo,
>>
>> you are quite right.  I escalated the issue to a P1 and our Support is
>> now looking into it with the highest priority.  (Judging from the
>> earlier speed with DNS requests, I had expected no escalation to be
>> needed.)
>>
>> Feel free to escalate such things through (Andrew or) me anytime.
>>
>>
>> Auke
>>
>> On 08 September 2006 15:40, Jo Walsh wrote:
>>> dear Auke, to my mind it is just unacceptable that since the last CN
>>> upgrade all messages sent to [username]@osgeo.org are returning a
>>> bounce message even though they are also being delivered properly.
>>>
>>> I'm also very disturbed by the fact that the geodata.osgeo.org DNS
>>> record *disappeared* after I requested several subdomains 
>> be delegated
>>> to telascience; the geodata mailing list and svn repository 
>> have been
>>> out of action today, and right now they're being heavily used to
>>> collaborate on a demo for a big conference next week. It's critical
>>> right now to have the OSGeo infrastructure doing what it says on the
>>> service lvel agreement. Is there some way we can have this escalated
>>> up the support queue?
>>>
>>> Sorry to whine at the board en masse about this - i'm not sure who
>>> 'front person' is for the osgeo/mapguide/cn relationship and perhaps
>>> someone at adsk knows the procedure for getting support requests
>>> escalated... 
>>>
>>>
>>> jo
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