[OSGeo-Board] RE: RE: [Fwd: failure notice]

Auke Jilderda auke at collab.net
Fri Sep 8 09:07:41 PDT 2006


Arnulf,

this is a different issue which is analysed, a solution has been created
which is currently in QA.  I will let you know as soon as possible when
it can be deployed.


Auke 

> -----Original Message-----
> From: Arnulf Christl [mailto:arnulf.christl at ccgis.de] 
> Sent: 08 September 2006 17:52
> To: Auke Jilderda
> Cc: Andrew Kelly; board at board.osgeo.org
> Subject: Re: [OSGeo-Board] RE: RE: [Fwd: failure notice]
> 
> Auke Jilderda wrote:
> > Jo,
> > 
> > it is working properly now.  Can you confirm?
> > 
> > 
> > Auke 
> 
> I still have a return error message, see attached. 
> 
> Regards,
> 
> >> -----Original Message-----
> >> From: Auke Jilderda [mailto:auke at collab.net] 
> >> Sent: 08 September 2006 16:52
> >> To: Jo Walsh; Andrew Kelly
> >> Cc: board at board.osgeo.org
> >> Subject: [OSGeo-Board] RE: RE: [Fwd: failure notice]
> >>
> >> Jo,
> >>
> >> you are quite right.  I escalated the issue to a P1 and 
> our Support is
> >> now looking into it with the highest priority.  (Judging from the
> >> earlier speed with DNS requests, I had expected no escalation to be
> >> needed.)
> >>
> >> Feel free to escalate such things through (Andrew or) me anytime.
> >>
> >>
> >> Auke
> >>
> >> On 08 September 2006 15:40, Jo Walsh wrote:
> >>> dear Auke, to my mind it is just unacceptable that since 
> the last CN
> >>> upgrade all messages sent to [username]@osgeo.org are returning a
> >>> bounce message even though they are also being delivered properly.
> >>>
> >>> I'm also very disturbed by the fact that the geodata.osgeo.org DNS
> >>> record *disappeared* after I requested several subdomains 
> >> be delegated
> >>> to telascience; the geodata mailing list and svn repository 
> >> have been
> >>> out of action today, and right now they're being heavily used to
> >>> collaborate on a demo for a big conference next week. 
> It's critical
> >>> right now to have the OSGeo infrastructure doing what it 
> says on the
> >>> service lvel agreement. Is there some way we can have 
> this escalated
> >>> up the support queue?
> >>>
> >>> Sorry to whine at the board en masse about this - i'm not sure who
> >>> 'front person' is for the osgeo/mapguide/cn relationship 
> and perhaps
> >>> someone at adsk knows the procedure for getting support requests
> >>> escalated... 
> >>>
> >>>
> >>> jo
> >> 
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> > 
> > 
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> 




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