[Board] Fwd: On Stripe and PayPal

[Jody Garnett]

That sounds good, we still have open issues around setting up a donate
button for the website.
--
Jody Garnett


On Thu, 21 Jun 2018 at 06:13, Jeff McKenna <jmckenna at gatewaygeomatics.com>
wrote:

> Forwarding a nice report from the QGIS PSC on donation/payment options.
>
>
> -------- Forwarded Message --------
>
> Dear PSC,
>
> Now that Stripe is in service already for a couple of weeks I would like
> to let you know about the difference between PayPal and Stripe.
>
> First - again a big thanks to all who helped integrating Stripe (or
> recommending it in the first place) - thanks Richard, Tim, Jürgen and
> Strk (who also recommended using Stripe). Also, thanks for implementing
> the receipts by e-mail and integration with our donors list, Richard!
>
> With respect to payment fees, Stripe is way better. They keep on average
> <= 3.5 % of the payments, all the way until it ends up in our bank
> account. With PayPal, this can be up to 10% of payment fees. Also, for
> some reasons, PayPal users sometimes prefer to change currency from Euro
> to their own currency, which would be yet another unnecessary currency
> conversion with fees involved.
>
> I still have to get used to the Stripe portal, but altogether I am
> pretty happy with Stripe. It is also easy to manually create an invoice
> for sponsorships, should a sponsor from outside Europe prefer to pay
> with credit card.
>
> The only slight drawback with the current stripe integration is that we
> don't have a free form to enter any amount, the user wants - or maybe
> better - any amount larger than 10 €. While this is, at one hand, a good
> thing (minimum amount is at 10 € and people are more unlikely to use
> such an amount for illegal testing of stolen credit cards), some people
> might want to donate a larger (or in between amount).
>
> The other very minor usability issue I can see with the Stripe payment
> form inside
> https://www.qgis.org/en/site/getinvolved/donations.html#qgis-donations
> is that there is a frame (with rounded corners) around "Name", "E-Mail"
> and the amount combobox,but no frame around the credit card fields (Card
> number, expiry date and CVC). I think it would be nicer if those three
> credit card widgets would also have the same frame like the other fields.
>
> What do people think about removing PayPal from our donations options
> (not closing the account, but just remove it from the options)? Would
> people miss it, or would we miss out on donations? We can also postpone
> this decision for a couple months, but more incentive for people to use
> Stripe instead of PayPal would be nice.
>
> We already have this text: "You can use Paypal to donate using your own
> credit card (but we prefer to use Stripe for that). The payment is
> processed by PayPal but you don't need to have a PayPal account or
> sign-up for one if you are paying by credit card.", but still quite a
> few donors use PayPal, probably because it is more well-known than
> Stripe or more convenient for them to use.
>
> Thoughts about Stripe/PayPal?
>
> Thanks and greetings,
> Andreas
>
> --
> Andreas Neumann
> QGIS.ORG <http://QGIS.ORG> board member (treasurer)
>
>
>
>
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