[OSGeo-Conf] [OSGeo-Discuss] OSGeo Privacy Policy: [was FOSS4GNA - Someone is watching you :-o]

Cameron Shorter cameron.shorter at gmail.com
Fri Dec 18 11:12:09 PST 2015


Steven,
I suggest alternative wording choice to "this is definitely one for the 
board", as it implies that the board needs to write such a policy. Such 
sentiment would cap OSGeo's effectiveness to the volunteer time of 8 
board members.

OSGeo's power (and open source in general) is that we are a do-ocracy, 
and when working at our best we are tapping into the creative energy of 
thousands of volunteers.

Any one of us who cares passionately about an issue should feel 
empowered enough to start a wiki page and start drafting a privacy / 
email policy.

If we have lots of talk, and no action, then maybe we as a community are 
not being as supportive and encouraging of each other as we could be. Or 
maybe the issue isn't important enough for us to commit time to.

For my part, this is not a topic I feel strongly enough to craft 
content. But I'd be happy to review content (for English syntax and 
grammar) if someone else starts.

I do agree that the board should have final sign off on such a policy.

Warm regards, Cameron

On 19/12/2015 2:06 am, Steven Feldman wrote:
> It looks like we are going to need a privacy policy (data protection 
> etc) and possibly a separate policy on email (the two are not the same).
>
> I don’t think this something that Conference Committee can or should 
> do. This is definitely one for the Board. I understand that this is an 
> important issue for Maxi and perhaps some other board members so 
> hopefully they can produce draft versions of the policies, publish 
> them on the wiki and then invite comment from the wider community. I 
> doubt this will be simple to resolve given the multiple jurisdictions 
> and cultures that we encompass.
>
> Hopefully that can be completed in a couple of months but I recognise 
> that these discussions can take a while. In the meantime perhaps 
> including Ian’s simple draft text /"by submitting your email address 
> you consent to us sharing your details for the purpose of keeping you 
> informed of future similar events.  You can unsubscribe from these 
> communications at anytime using the unsubscribe links provided.”/ in 
> our registration forms would be a good stop gap.
>
> I suggest that we continue to use MailChimp (because it has an 
> unsubscribe capability) and we should avoid sharing any further 
> contact details amongst ourselves or with external bodies until the 
> new policies are in place.
>
> Cheers
> ______
> Steven
>
>
>> On 18 Dec 2015, at 09:40, Massimiliano Cannata 
>> <massimiliano.cannata at supsi.ch 
>> <mailto:massimiliano.cannata at supsi.ch>> wrote:
>>
>> All,
>> I believe the point is not if it was nice or not to receive a message 
>> for being aware of events (that we will be aware in any case thanks 
>> to the social media and mailing lists) but rather if it is 
>> appropriate (or even legal?) perform these unsolicited mail campaign 
>> and the sharing of these data among person on private and 
>> non-regulated way.
>> We all know that having the data, it doesn't mean having the right to 
>> distribute it to 3rd party.
>>
>> @Ian: I also don't think a single line of acknowledgement while 
>> registering cover the issue.
>> For instance your proposal of a "non-active OPT-IN" it seems to me 
>> not in line with the EU regulation discussed in these days here (but 
>> i'n not a lawyer):
>> http://www.europarl.europa.eu/news/en/news-room/20151217IPR08112/New-EU-rules-on-data-protection-put-the-citizen-back-in-the-driving-seat
>> (thanks Helli for the link!)
>>
>>
>> I request, and will add in the next board meeting agenda, to have a 
>> deeper discussion and agreement at OSGeo level.
>> Because I think that the privacy protection is a matter larger then 
>> the FOSS4G only and is of concern to the whole OSGeo community as it 
>> may apply to several cases.
>>
>> I feel that OSGeo shall define like for the Code of Conduct a Privacy 
>> Policy that applies all over the community and that members shall 
>> agree to follow when they participate in the community.
>>
>>
>> my 0.1 cent,
>> Maxi
>>
>>
>>
>>
>>
>>
>> 2015-12-18 10:00 GMT+01:00 Ian Edwards <iedwards.pub at gmail.com 
>> <mailto:iedwards.pub at gmail.com>>:
>>
>>     I support Paul and Steven's approach (and thank them for their
>>     actions to help keep the community aware of events) -- but I
>>     think it's also certainly the case that there is always a set of
>>     people on our mailing lists who have a strong preference that
>>     their details are not shared in a way they do not agree to up
>>     front - In fact, I'm sure we would all include ourselves in this
>>     category as the type of "spam" we may receive becomes less
>>     relevant to our interests.
>>
>>     Another way to reach a constructive outcome may be to discuss on
>>     the conference dev
>>     <http://osgeo-org.1560.x6.nabble.com/OSGeo-Conference-Committee-f3721662.html>
>>     list an update to the FOSS4G Handbook
>>     <https://wiki.osgeo.org/wiki/FOSS4G_Handbook#Editing_this_document>/Cookbook
>>     with guidelines on opting out when submitting your details.  My
>>     preference would be a statement that does not require a lot of
>>     effort from our volunteer organisers, something like:
>>
>>     "by submitting your email address you consent to us sharing your
>>     details for the purpose of keeping you informed of future similar
>>     events. You can unsubscribe from these communications at anytime
>>     using the unsubscribe links provided."
>>
>>
>>     ===
>>     Ian Edwards
>>
>>
>>     On Thu, Dec 17, 2015 at 10:28 PM, Cameron Shorter
>>     <cameron.shorter at gmail.com <mailto:cameron.shorter at gmail.com>> wrote:
>>
>>         Hi Maxi,
>>         I love the constructive research that you have started here.
>>
>>         Email privacy was not as topical when foss4g email lists
>>         started getting collected, and tracing technologies such as
>>         mail chimp were as assessable as mail chimp is now. So we are
>>         right to retrospectively develop our policy in this area.
>>
>>         If you are up for it, I suggest following a similar process
>>         to what we did for getting the OSGeo Code of Conduct in place.
>>         1. Research best practice policies. Find one that meets OSGeo
>>         community requirements (ideally addressing the majority of
>>         the ideas on this email thread)
>>         2. Ideally find something that has been adopted and
>>         maintained as best practice among many organisations. (This
>>         is the Open Source Way).
>>         3. Reference it, copy it verbatim, tweak it, or collate with
>>         other sources, (possibly into a wiki page)
>>         4. Propose to OSGeo community for adoption. Collate feedback,
>>         tweak.
>>         5. Have OSGeo adopt the policy.
>>
>>         Warm regards Cameron
>>
>>
>>         On 18/12/2015 4:26 am, Daniel Kastl wrote:
>>>         Hi,
>>>
>>>         I wanted to share some thoughts, because I don't want that
>>>         Maxi's concerns are buried under lots +1's, that "we are
>>>         just doing our best for a successful FOSS4G". Maybe Maxi's
>>>         initial email was a bit strong and contained the
>>>         "LocationTech" keyword ;-)
>>>         I don't think anyone (and for sure not Maxi) wants FOSS4G or
>>>         OSGeo not to be successful, and nobody is against marketing.
>>>
>>>         However doing something with good intent doesn't mean, that
>>>         it's right, right?
>>>         If there is a privacy policy, we need to respect it and
>>>         handle personal data (like email addresses) accordingly. If
>>>         there is no privacy policy, we probably should have one,
>>>         because there are at least a few countries I know, where not
>>>         being able to opt-out or receiving unwanted emails can
>>>         become a legal issue quickly (and cost money).
>>>
>>>         I remember a few months ago the discussion about Code of
>>>         Conduct, where some people thought, we don't need that,
>>>         because we're well-educated and friendly people, respecting
>>>         each other, etc.. A code of conduct wasn't something I cared
>>>         about that time, because maybe it's not common in countries
>>>         where I live. But I learned, that it's an important document
>>>         for North American countries. And I think the privacy topic
>>>         is a widely discussed issue in European countries, and we
>>>         have some lessons learned about services/organizations
>>>         trying to track us.
>>>         So that's maybe the reason, why some are not so happy to
>>>         click an encrypted link with tracking ID (and whatever
>>>         else). While I think you already get tracked, when you open
>>>         the email and the transparent image gets loaded.
>>>         Speaking as a Japanese citizen, it's even seen as bad
>>>         practice here to sent HTML emails, so almost every
>>>         commercial email is text only with beautiful ASCII art and
>>>         is really hard to look at.
>>>
>>>         While reading this thread I had the following questions
>>>         actually:
>>>         - Is the collected database of email addresses available on
>>>         request for every local chapter?
>>>         - If a local chapter passes it to some third party
>>>         organization (in this case LocationTech, but replace it with
>>>         any other name), what happens with these addresses later?
>>>         Are they now merged with the "LocationTech Tour" database or
>>>         the whole Eclipse address pool, etc.?
>>>         - If I didn't open my email, because I'm not from North
>>>         America, will I be removed from the database and future
>>>         announcements?
>>>
>>>         I think most email addresses collected from further events
>>>         were for registration purpose. There is no way to register
>>>         without giving OSGeo an email address.
>>>         And even if we won't harm anyone, we didn't ask those
>>>         people, if they would like to opt-in for a newsletter-like
>>>         service.
>>>         So I find it somehow OK (gray-zone) to use the existing
>>>         address collection for marketing future global FOSS4G events
>>>         (it's only once a year), but you need to understand that
>>>         FOSS4G NA is a regional event, and that the emails probably
>>>         haven't been filtered by region. If we continue this
>>>         practice, will then every local FOSS4G be able to spread the
>>>         word in the name of OSGeo using a collected address list of
>>>         the past 10 years?
>>>
>>>         Personally I think, that as a community we can do much
>>>         better marketing than using MailChimp.
>>>         Maybe it's a good idea to add an opt-in form to FOSS4G
>>>         registrations, where people can sign up for event
>>>         announcements, even with regional preferences eventually?
>>>
>>>         Best regards,
>>>         Daniel
>>>
>>>
>>>
>>>         On 18/12/15 01:09, Steven Feldman wrote:
>>>>         +1,000,000 to what Paul has said
>>>>
>>>>         I also passed the FOSS4G 2013 list (which included names
>>>>         for 2011 and previous FOSSS4Gs) to the 2014 team in the
>>>>         spirit of fraternal support to future FOSS4Gs, I believe
>>>>         that was the right thing to do even though we neglected to
>>>>         have specific opt in/out option. No doubt they passed the
>>>>         extended list to 2015 and they have in turn shared with
>>>>         2016. This is good not bad.
>>>>
>>>>         We need to separate the animus towards LT from the apparent
>>>>         horror at the use of a ‘commercial’ service like MailChimp.
>>>>         Those of us who earn our living from Open Source Geo need
>>>>         to promote Open Source Geo and that means outreach to
>>>>         people who may not be followers of our mailing lists, so we
>>>>         need other channels. e-mail marketing is an established way
>>>>         of reaching potential FOSS4G participants, it is not evil,
>>>>         it probably isn’t spam (even if you haven’t opted in) as
>>>>         long as you provide an immediate opt out from further mail
>>>>         (which MailChimp does really well).
>>>>
>>>>         If LT are willing to allow us access to their large contact
>>>>         list, surely that is something we should say thank you for
>>>>         not complain about? We might want to ask ourselves why
>>>>         their list is so much larger than ours? We have a list of
>>>>         several thousand accumulated from previous FOSS4Gs, using
>>>>         MailChimp enables us to clean that list down to interested
>>>>         participants very efficiently by providing a simple opt out.
>>>>
>>>>         There is no reason why we should not continue to maintain a
>>>>         growing list of people who have attended, sponsored or
>>>>         expressed interest in OSGeo/FOSS4G. The norm should be that
>>>>         you are opted in by default as a result of past interest
>>>>         but every mail provides the option to opt out.
>>>>
>>>>         Evangelising Open Source Geo is IMHO immensely worthwhile.
>>>>         To do that you need to be a bit pushy while finding the
>>>>         right balance.
>>>>
>>>>         Let’s applaud our advocates, conference organisers and
>>>>         marketeers, not moan at them
>>>>
>>>>         Apologies if this is a bit ranty (the first draft was way
>>>>         more ranty)
>>>>
>>>>         Peace and goodwill to everyone for the holiday season
>>>>         whatever your faith
>>>>         ______
>>>>         Steven
>>
>>
>>         On 18/12/2015 6:28 am, Jody Garnett wrote:
>>>         Thanks for the productive discussion - some of those privacy
>>>         policies seem to be website specific ( rather than for an
>>>         organization as a whole ).
>>>
>>>         We just are rebooting the webcom so the timing is good for a
>>>         privacy discussion. It may be easier to start here and then
>>>         branch out to project / committee email lists and a
>>>         foundation wide policy.
>>>
>>>         We have a different understanding of foss4g Maxi.
>>>         On Thu, Dec 17, 2015 at 4:08 AM Massimiliano Cannata
>>>         <massimiliano.cannata at supsi.ch
>>>         <mailto:massimiliano.cannata at supsi.ch>> wrote:
>>>
>>>             Dear Gert, deal all,
>>>             after a few days of discussion I would like to sum up
>>>             some considerations to re-focus to subject of my first
>>>             e-mail and that in my opinion should led OSGeo
>>>             foundation to at least one or two argument for discussion.
>>>
>>>             1- Some FOSS4G events made use of "aggressive" marketing
>>>             strategies using mailing lists where the users didn't
>>>             explicitly agree in being notified.
>>>
>>>             2- There are laws on privacy protection which are
>>>             different  for different countries/region (this is
>>>             explained for example at this resource, but I'm not a
>>>             loyer: http://www.lsoft.com/resources/optinlaws.asp )
>>>
>>>             3- OSGeo act globally and should be respectful as much
>>>             as possible of all the existing rules
>>>
>>>             4- FOSS4G is the OSGeo's label of their Free and Open
>>>             Source Software For Geospatial conferences
>>>
>>>
>>>             Said that each person or organization is responsible for
>>>             its acts (and is free to behave as he/she/it prefer), I
>>>             would like that OSGeo - and FOSS4G that is with no doubt
>>>             recognized as an OSGeo event - act in respect of a well
>>>             defined privacy protection policy with is
>>>             as much protective of privacy as possible.
>>>
>>>             Example of Privacy Policy can be found for example in:
>>>             - Apache foundation
>>>             (http://www.apache.org/foundation/policies/privacy.html)
>>>             - Eclipse foundation
>>>             (https://eclipse.org/legal/privacy.php)
>>>             - Debian (http://www.debianit.com/privacy-policy/)
>>>             - Software Freedom Conservancy
>>>             (https://sfconservancy.org/privacy-policy/)
>>>             - OpenStack (https://www.openstack.org/privacy/)
>>>
>>>
>>>             From a short reading all of them seems state that they
>>>             do not pass information to third parties and do not use
>>>             these information for sending newsletter unless
>>>             explicitly agreed.
>>>
>>>
>>>
>>>             So, if I raised you attention to this hot topic and in
>>>             the future people will be more sensitive and respectful
>>>             of privacy when they act in the name of FOSS4G or OSGeo
>>>             I'm 1000% happy and accept any blame on me.
>>>
>>>
>>>             Best regard,
>>>             Maxi
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>             2015-12-15 23:38 GMT+01:00 Gert-Jan van der Weijden -
>>>             Stichting OSGeo.nl <http://osgeo.nl> <gert-jan at osgeo.nl
>>>             <mailto:gert-jan at osgeo.nl>>:
>>>
>>>                 First: I took the opportunity to change the subject
>>>                 of this thread to a less shouting version (CAPS LOCK
>>>                 and spam live side-by-side on my email-irritation-scale)
>>>
>>>
>>>
>>>                 Second: Funny to see how the use of two different
>>>                 channels (mailing list vs. MailChimp) kind of
>>>                 reflect the different approaches to reach the -more
>>>                 of less- same goal.
>>>
>>>                 Any expanding organisation / movement / community
>>>                 comes to a point where the classical channels (like
>>>                 a mailing list) reach their limits,
>>>
>>>                 and "new" marketing (yuch! marketing==ugly & bad!)
>>>                 channels & methods may help to stretch beyond
>>>                 borders. Which comes at a cost (as Maxi tries to
>>>                 tell, I guess).
>>>
>>>
>>>                 Food for thought for the Board face2face meeting in
>>>                 January (and for the entire community) to determine
>>>
>>>                 - what our goals are
>>>
>>>                 - what our values are
>>>
>>>                 - and how these two compare to each other.
>>>
>>>
>>>
>>>                 Kind regards,
>>>
>>>
>>>                 Gert-Jan
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>                 *Van:*Discuss
>>>                 [mailto:discuss-bounces at lists.osgeo.org
>>>                 <mailto:discuss-bounces at lists.osgeo.org>] *Namens
>>>                 *Rob Emanuele
>>>                 *Verzonden:* dinsdag 15 december 2015 21:51
>>>                 *Aan:* David Bianco
>>>                 *CC:* OSGeo Discussions
>>>                 *Onderwerp:* Re: [OSGeo-Discuss] FOSS4GNA - SOMEONE
>>>                 IS WATCHING YOU :-o
>>>
>>>
>>>                 Hey David,
>>>
>>>
>>>                 The emails on the mailing list were cultivated by
>>>                 past FOSS4G NA attendees, people opting in in other
>>>                 ways, and from lists that were given by members of
>>>                 this and last year's committee. If we're spamming
>>>                 people who didn't opt in, it is not intentional and
>>>                 apologies for the spam (the world certainly doesn't
>>>                 need more spam). We'll take a look at the list
>>>                 moving forward to try to prevent from sending emails
>>>                 to anyone who didn't opt in.
>>>
>>>
>>>                 Thanks,
>>>
>>>                 Rob
>>>
>>>
>>>                 On Tue, Dec 15, 2015 at 2:48 PM, David Bianco
>>>                 <me at davidbianco.net <mailto:me at davidbianco.net>> wrote:
>>>
>>>                 I believe MailChimp has policies against adding
>>>                 emails to your list without a user's authorization.
>>>
>>>
>>>                 http://mailchimp.com/legal/acceptable_use/
>>>
>>>
>>>                 On Tue, Dec 15, 2015, at 10:16, Rob Emanuele wrote:
>>>
>>>                     Thanks for pointing out that it wasn't yet
>>>                     posted to OSGeo-Discuss, I just posted it.
>>>
>>>                     There's a one-click unsubscribe button from that
>>>                     mailing list, sorry for the spam!
>>>
>>>
>>>                     On Tue, Dec 15, 2015 at 12:31 PM, Massimiliano
>>>                     Cannata <massimiliano.cannata at supsi.ch
>>>                     <mailto:massimiliano.cannata at supsi.ch>> wrote:
>>>
>>>                         Just a funny note...
>>>
>>>
>>>                         Nice to see that LocationTech has a FOSS4G
>>>                         email (!!!! WOW!!!!!)
>>>
>>>
>>>                         and.....
>>>
>>>                         that all the link on the received e-mail are
>>>                         connected with my user_id (I have one????? Yes)
>>>
>>>
>>>                         and....
>>>
>>>                         that they are tracked (!!! without inform me
>>>                         !!!)
>>>
>>>
>>>                         and...
>>>
>>>                         that I have been added to a list that i'm
>>>                         not subscribed....
>>>                         (http://mailchimp.com/about/mcsv/)
>>>
>>>
>>>
>>>                         But...
>>>
>>>                         Where did they get my e-mail from?
>>>
>>>                         why thy didn't simply post the news to the
>>>                         discussion-osgeo list?
>>>
>>>                         what do they want to track?
>>>
>>>
>>>
>>>
>>>                         *If you want to see the FOSS4G-NA without
>>>                         been traced here is the link
>>>                         https://2016.foss4g-na.org/*
>>>
>>>
>>>
>>>                         #SPAM #NOT-SO-FAIR
>>>                         #LIKE-MICROSOFT-THAT-SPY-ME #SCARY
>>>
>>>
>>>                         Best,
>>>
>>>                         Maxi
>>>
>>>
>>>                         -- 
>>>
>>>                         *Massimiliano Cannata*
>>>
>>>                         Professore SUPSI in ingegneria Geomatica
>>>                         Responsabile settore Geomatica
>>>
>>>                         Istituto scienze della Terra
>>>
>>>                         Dipartimento ambiente costruzione e design
>>>                         Scuola universitaria professionale della
>>>                         Svizzera italiana
>>>                         Campus Trevano, CH - 6952 Canobbio
>>>
>>>                         Tel. +41 (0)58 666 62 14
>>>                         <tel:%2B41%20%280%2958%20666%2062%2014>
>>>                         Fax +41 (0)58 666 62 09
>>>                         <tel:%2B41%20%280%2958%20666%2062%2009>
>>>                         massimiliano.cannata at supsi.ch
>>>                         <mailto:massimiliano.cannata at supsi.ch>
>>>                         _www.supsi.ch/ist <http://www.supsi.ch/ist>_
>>>
>>>                         _______________________________________________
>>>
>>>                         Discuss mailing list
>>>
>>>                         Discuss at lists.osgeo.org
>>>                         <mailto:Discuss at lists.osgeo.org>
>>>
>>>                         http://lists.osgeo.org/mailman/listinfo/discuss
>>>
>>>                     _________________________________________________
>>>
>>>                     Discuss mailing list
>>>
>>>                     Discuss at lists.osgeo.org
>>>                     <mailto:Discuss at lists.osgeo.org>
>>>
>>>                     http://lists.osgeo.org/mailman/listinfo/discuss
>>>
>>>
>>>
>>>                 _______________________________________________
>>>                 Discuss mailing list
>>>                 Discuss at lists.osgeo.org <mailto:Discuss at lists.osgeo.org>
>>>                 http://lists.osgeo.org/mailman/listinfo/discuss
>>>
>>>
>>>
>>>
>>>
>>>             -- 
>>>             *Massimiliano Cannata*
>>>             Professore SUPSI in ingegneria Geomatica
>>>             Responsabile settore Geomatica
>>>
>>>             Istituto scienze della Terra
>>>             Dipartimento ambiente costruzione e design
>>>             Scuola universitaria professionale della Svizzera italiana
>>>             Campus Trevano, CH - 6952 Canobbio
>>>             Tel. +41 (0)58 666 62 14
>>>             <tel:%2B41%20%280%2958%20666%2062%2014>
>>>             Fax +41 (0)58 666 62 09
>>>             <tel:%2B41%20%280%2958%20666%2062%2009>
>>>             massimiliano.cannata at supsi.ch
>>>             <mailto:massimiliano.cannata at supsi.ch>
>>>             _www.supsi.ch/ist <http://www.supsi.ch/ist>_
>>>             _______________________________________________
>>>             Discuss mailing list
>>>             Discuss at lists.osgeo.org <mailto:Discuss at lists.osgeo.org>
>>>             http://lists.osgeo.org/mailman/listinfo/discuss
>>>
>>>         -- 
>>>         -- 
>>>         Jody Garnett
>>>
>>>
>>>         _______________________________________________
>>>         Discuss mailing list
>>>         Discuss at lists.osgeo.org <mailto:Discuss at lists.osgeo.org>
>>>         http://lists.osgeo.org/mailman/listinfo/discuss
>>
>>         -- 
>>         Cameron Shorter,
>>         Software and Data Solutions Manager
>>         LISAsoft
>>         Suite 112, Jones Bay Wharf,
>>         26 - 32 Pirrama Rd, Pyrmont NSW 2009
>>
>>         P+61 2 9009 5000 <tel:%2B61%202%209009%205000>,  Wwww.lisasoft.com <http://www.lisasoft.com/>,  F+61 2 9009 5099 <tel:%2B61%202%209009%205099>
>>
>>
>>         _______________________________________________
>>         Discuss mailing list
>>         Discuss at lists.osgeo.org <mailto:Discuss at lists.osgeo.org>
>>         http://lists.osgeo.org/mailman/listinfo/discuss
>>
>>
>>
>>
>>
>> -- 
>> *Massimiliano Cannata*
>> Professore SUPSI in ingegneria Geomatica
>> Responsabile settore Geomatica
>>
>> Istituto scienze della Terra
>> Dipartimento ambiente costruzione e design
>> Scuola universitaria professionale della Svizzera italiana
>> Campus Trevano, CH - 6952 Canobbio
>>
>> Tel. +41 (0)58 666 62 14
>> Fax +41 (0)58 666 62 09
>> massimiliano.cannata at supsi.ch <mailto:massimiliano.cannata at supsi.ch>
>> _www.supsi.ch/ist <http://www.supsi.ch/ist>_
>> _______________________________________________
>> Conference_dev mailing list
>> Conference_dev at lists.osgeo.org <mailto:Conference_dev at lists.osgeo.org>
>> http://lists.osgeo.org/mailman/listinfo/conference_dev
>
>
>
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-- 
Cameron Shorter,
Software and Data Solutions Manager
LISAsoft
Suite 112, Jones Bay Wharf,
26 - 32 Pirrama Rd, Pyrmont NSW 2009

P +61 2 9009 5000,  W www.lisasoft.com,  F +61 2 9009 5099

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