[Geomoose-users] Gray screens

[Bistrais, Bob]

Thanks Dean.  That's helpful info, and I'll suggest this person check on that, might need to contact his IT people.  So far, it looks like the grayed out layers are all WMS.


From: Anderson, Dean [mailto:anderson.dean at co.polk.or.us]
Sent: Tuesday, February 05, 2013 6:02 PM
To: Bistrais, Bob
Cc: geomoose-users at lists.osgeo.org
Subject: Re: [Geomoose-users] Gray screens

May not just be firewall but could also be some other bottleneck impacting access to the internet.  Sorry I do not remember more. It was a few years ago.

Dean

On Tue, Feb 5, 2013 at 2:49 PM, Bistrais, Bob <Bob.Bistrais at maine.gov<mailto:Bob.Bistrais at maine.gov>> wrote:
Two responses suggesting firewall.  Hmm, I'll suggest that to him.  From the screen shots he sent, looks like the grayed-out layers are all WMS, but I could be mistaken.

From: Anderson, Dean [mailto:anderson.dean at co.polk.or.us<mailto:anderson.dean at co.polk.or.us>]
Sent: Tuesday, February 05, 2013 5:43 PM
To: Bistrais, Bob
Cc: geomoose-users at lists.osgeo.org<mailto:geomoose-users at lists.osgeo.org>
Subject: Re: [Geomoose-users] Gray screens

Had something similar some time ago at another site.  As I remember they had firewall/network access issues.

Good luck



On Tue, Feb 5, 2013 at 2:37 PM, Bistrais, Bob <Bob.Bistrais at maine.gov<mailto:Bob.Bistrais at maine.gov>> wrote:
I have a user who is having some issues with one of my GeoMoose applications: http://mapserver.maine.gov/basemap/index.html#<http://mapserver.maine.gov/basemap/index.html>

The map window is displaying all gray (NOT pink), except for outlines of the counties.  I suggested that he try different browsers.  He did, but no luck (IE9, FireFox 18.0.1, Safari 5.1.7, Chrome).  This also occurred on two different computers (PC and laptop), and OS's (Windows 7 and XP), that he has access to.  We have not been able to duplicate this problem, and his students have not experienced it either.

Has anyone seen this before, and are there any suggestions?

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--
Dean R Anderson
IT Director
Polk County



--
Dean R Anderson
IT Director
Polk County
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