[GeoNode-users] Help 500 INTERNAL SERVER ERROR when upload PDF Document

Simone Dalmasso simone.dalmasso at gmail.com
Wed Nov 16 07:03:49 PST 2016


Strange error, is related to the thumbnail generation and seems that the
library used to generate it cannot read the original file. Maybe wrong PIL
version?

2016-11-16 15:11 GMT+01:00 Ariel Cabezas <gerardoarielc at gmail.com>:

> Hi Simone,
> This is error.log when upload document,
> Just as data, the documents are uploaded to the server in
> /var/www/geonode/uploaded/documents/
>
> By typing the url of the document, I can reach and download it
> Example http://200.5.71.75:9000/documents/19 and download
>
> thanks
>
> 2016-11-16 5:05 GMT-03:00 Simone Dalmasso <simone.dalmasso at gmail.com>:
>
>> Hi, the apache logs should tell you more, they are in
>> /var/logs/apache/error.log
>>
>> 2016-11-15 18:42 GMT+01:00 Ariel Cabezas <gerardoarielc at gmail.com>:
>>
>>> Please, I need some help with this:
>>>
>>> Error: 500 INTERNAL SERVER ERROR
>>> Internal Server Error
>>>
>>> The server encountered an internal error or misconfiguration and was
>>> unable to complete your request.
>>> Please contact the server administrator ....... .
>>> ------------------------------------------------------------
>>> -------------------------------------------------------------
>>> Apache/2.4.7 (Ubuntu) Server at 200.5.71.75 *Port 9000*
>>> ------------------------------------------------------------
>>> --------------------------------------------------------------
>>>
>>> UBUNTU 14.04.5 LTS
>>> GEONODE 2.4.1
>>>
>>> INSTALLATION with
>>> $ sudo add-apt-repository ppa:geonode/stable
>>> $ sudo apt-get update
>>> $ sudo apt-get install geonode
>>>
>>> $ sudo geonode-updateip 200.5.71.75
>>> ------------------------------------------------------------------
>>>
>>> Then I was informed (by TIC Area) that they redirect port 8080 to port
>>> 9000
>>> So I modified in "local_settings.py" file,  SITEURL = 'http: //
>>> 200.5.71.75:9000'
>>> And the portal works well for Layers (upload, preview and downloads) but
>>> not Upload Documents (PDF)
>>> Could the port redirect be the problem?
>>> Thanks
>>>
>>>
>>> Ariel
>>>
>>> _______________________________________________
>>> geonode-users mailing list
>>> geonode-users at lists.osgeo.org
>>> http://lists.osgeo.org/mailman/listinfo/geonode-users
>>>
>>>
>>
>>
>> --
>> Simone
>>
>
>


-- 
Simone
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