[OSGeo-Discuss] service level agreements

[Frank Warmerdam]

Bart van den Eijnden (OSGIS) wrote:
> Hi list,
> 
> are there any plans for the Foundation with respect to the organization 
> of service level agreements (SLA)?
> 
> Currently, one of the problems with getting open source software more 
> adopted, is the difficulty of getting service level agreements. For 
> different software packages, one needs to go to different companies, 
> probably get different conditions, which makes it a hard deal.
> 
> Imagine a customer in Holland asking me for an SLA on a certain system I 
> built based on several open source components, how would I get such an 
> SLA organized?
> 
> Just wanted to raise to subject, although I could imagine the Foundation 
> wants to leave this up to the individual companies around the software 
> packages.

Bart,

I can certainly see the value in being able to offer an SLA for a stack
of open source technologies.  But I can't imagine OSGeo itself doing this
on a commercial basis.  Generally speaking I see this as something that
should be accomplished by companies or individuals in our space.

Best regards,
-- 
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I set the clouds in motion - turn up   | Frank Warmerdam, warmerdam at pobox.com
light and sound - activate the windows | http://pobox.com/~warmerdam
and watch the world go round - Rush    | President OSGF, http://osgeo.org