[mapserver-dev] MOTION: Run script to close tickets more than one year without activity

Tue Mar 25 01:52:04 PDT 2014

Hi Stephan,

I’ve heard people complain that they don’t always get github notifications on a ticket they have opened (because of their settings), would it be possible to do an explicit

cc @opener in the description text?

where opener is the github user that opened up the ticket.

Best regards,
Bart

On 24 Mar 2014, at 19:03, Stephan Meißl <stephan at meissl.name> wrote:

> Hi Jukka,
> 
> valid points. Just a quick note, the script adds the special label "No
> Recent Activity" as well as a comment before closing any issue. At the
> moment the text of the comment is the following:
> 
> ### This is an automated comment
> 
> This issue has been closed due to lack of activity. This doesn't mean
> the issue is invalid, it simply got no attention within the last year.
> Please reopen if still valid.
> 
> 
> Would this comment address your concerns? Would you like me to add
> something to it?
> 
> cu
> Stephan
> 
> 
> On 03/24/2014 05:52 PM, Rahkonen Jukka (Tike) wrote:
>> Hi,
>> 
>> Please remember that Mapserver in not only developer community but there are still some users hanging around here.
>> I was fast browsing through ten pages of more than 1 year old tickets and I do not ultimately like the idea about closing all old tickets automatically.
>> - There are real issues and feature requests which are still valid.
>> - Many of them are created by not so active developers or users. They have once found a real issue but they perhaps don't come back with it after the ticket is closed.
>> - Nobody will go through the +4200 closed tickets and check if there are some which should be re-opened.
>> - Especially because there is not an issue class "probably still valid, but unfortunately no one had time to work on it".
>> - For someone who creates a ticket it would feel impolite to hear next time about the issue after one year by getting a message: "Issue automatically solved because no one has solved the issue".
>> - At least the message should encourage the creator of the ticket to check if the issue is still valid and re-open it.
>> - Much better if there is some human touch: During ticket closing sprint is was concluded that this ticket should be closed because... 
>> - If the issue is valid, isn't it better to keep it open than to try to forget that it exists?
>> - Another alternative would be to try to organize issue-closing sprints for advanced users like me for giving a helping hand for the busy developers. The result would be a list of suggested actions: "Close as resolved (check if I remember right)", "Close with kind message to creator", "Ask developer what to do" and "Keep open".  I do understands that issues do not get solved be keeping them in a queue forever. Perhaps PSC could give us a limits: Only max 200 old tickets can be left open, the rest must be dropped at least to category "Close with kind message to creator".
>> 
>> 
>> With kind regards,
>> 
>> -Jukka Rahkonen-
>> 
>> Lime, Steve D (MNIT) wrote:
>>> 
>>> How many tickets are we talking about?
>>> 
>>> -----Original Message-----
>>> From: mapserver-dev-bounces at lists.osgeo.org [mailto:mapserver-dev-
>>> bounces at lists.osgeo.org] On Behalf Of Daniel Morissette
>>> Sent: Monday, March 24, 2014 10:43 AM
>>> To: 'MapServer Dev List'
>>> Subject: [mapserver-dev] MOTION: Run script to close tickets more than one
>>> year without activity
>>> 
>>> Hi MapServer PSC
>>> 
>>> MOTION:
>>> 
>>> To adopt the practice of automatically closing issues in the MapServer Github
>>> repository that have had no activity for more than one year.
>>> 
>>> And I start with my +1
>>> 
>>> 
>>> Context:
>>> 
>>> This came up again at the Vienna Code Sprint today and there was general
>>> agreement to go ahead with this mass closing since tickets that have seen no
>>> activity in over a year are either invalid, no longer relevant, or lacking
>>> information or a champion to address them. If a ticket is automatically closed by
>>> the script but is still relevant then someone can reopen it and provide an update
>>> on its status.
>>> 
>>> Stephan Meissl and Thomas Bonfort have created a script to automatically
>>> execute this mass closing and tested it at the sprint last year. If this motion
>>> passes, this script would be run manually at regular interval every few months.
>>> 
>>> 
>>> --
>>> Daniel Morissette
>>> T: +1 418-696-5056 #201
>>> http://www.mapgears.com/
>>> Provider of Professional MapServer Support since 2000
>>> _______________________________________________
>>> mapserver-dev mailing list
>>> mapserver-dev at lists.osgeo.org
>>> http://lists.osgeo.org/mailman/listinfo/mapserver-dev
>>> 
>>> 
>>> _______________________________________________
>>> mapserver-dev mailing list
>>> mapserver-dev at lists.osgeo.org
>>> http://lists.osgeo.org/mailman/listinfo/mapserver-dev
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> 
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