is there any tech support behind MapServer to ask question directly other than this Mail List?

[Frank Warmerdam]

Sun, Xijiang wrote:
> 
> Hi folks,
> 
> I have a quick question.  If there is any technical question related to 
> MapServer, is there any technical support (other than this email list) 
> to ask question directly ?
> 
> MySQL is a open source product, but it has a company behind to provide 
> technical support, is there any similar tech support behind MapServer?
> 
> This is a question from my boss, any hint for this.

Shannon Sun,

There are a number of consulting and services companies that can provide
paid support.  One such company, that I have some affiliation with, is
DM Solutions Group which offers "standard support products" for MapServer
under the "Premiere" name.

   http://www.dmsolutions.ca

But there are lots of organizations, and some individuals, that can setup
customized support arrangements.

A difference between MySQL and MapServer is that there isn't one obvious
company to choose, but there are a diversity of options.

In the coming months, OSGeo hopes to operate a "service provider directory"
that would make it easier to find organizations that can provide services
around projects like MapServer.

Best regards,
-- 
---------------------------------------+--------------------------------------
I set the clouds in motion - turn up   | Frank Warmerdam, warmerdam at pobox.com
light and sound - activate the windows | http://pobox.com/~warmerdam
and watch the world go round - Rush    | President OSGeo, http://osgeo.org