[mapserver-users] Re: user support

[Frank Warmerdam]

Milo van der Linden wrote:
> Next thing I was wondering about was if it was possible to rate answers. 
> And if it would be possible to easily transform answers into 
> documentation. But I haven't found a real solution yet.

Milo,

I think it would be very valuable if some people were willing to comb
the mailing list for frequently asked questions and answers and turn
some of them into FAQ entries on the plone site.

I'm bad at writing FAQs because I always write FAQs for the questions
I wish people would ask, instead of the ones they do ask.  :-(  But
someone interested in spending a couple hours contributing to the
MapServer world could review a few weeks email traffic, and pick out
a couple common questions with good answers and digest it into FAQs
to list at:

   http://mapserver.gis.umn.edu/docs/faq

The answers might even include pointers back into the discussion
threads on the mailing list for additional details.  For those not
wanting to contact Howard for Plone update access, I would even
be willing to add FAQs on their behalf if carefully prepared.
Though getting and using update access to the mapserver site is quite
easy and additional contributors are welcome!

I also wonder if the FAQ list ought to be featured a bit more
prominently on the web site.  I was surprised to discover they are
categorized if you go to the full faq list. I normally just see
them in this view:

   http://mapserver.gis.umn.edu/docs

Best regards,
-- 
---------------------------------------+--------------------------------------
I set the clouds in motion - turn up   | Frank Warmerdam, warmerdam at pobox.com
light and sound - activate the windows | http://pobox.com/~warmerdam
and watch the world go round - Rush    | President OSGeo, http://osgeo.org