[mapserver-users] Re: WFS intersect request

[Brent Fraser]

On 6/16/2011 5:29 AM, Marco Bagni wrote:
> You and I (and many more users with the same problem) are facing the
> "other side" of the Open Source. Who writes the code and releases it for
> public domain, sometimes arranges things in such a way that, elegantly,
> the users are "suggested" to turn to his commercial consultancy services
> in order to have the information that makes the whole thing work; he has
> to put some bread on his table too!
In 15+ years of dealing with Open Source I've never seen a case where 
information was withheld to force/encourage users to pay for support.  
BUT I do understand your frustration; people here offer support for 
free, but there is a limit to how much time they can spend on a 
problem.  The trick is get someone to look at your problem and spend 
some time on it.

For new users reading this, here is the secret to getting your question 
answered:

- Do your homework: read the available documentation, work through the 
tutorials
- Know your tools and techniques (especially your operating system 
command line and security framework)
- When asking a question, try to distill the problem down to a simple case

A more complex question is
     How do we motivate people to do more documentation and support?

Marco, many thanks for your comments; it highlights one of the major 
challenges of Open Source.

Best Regards,
Brent Fraser