[mapserver-users] WMS layer not dislaying only on certain computers

[Bob Basques]

A wild guess would be that there is some security setting in place at
the system or network level that is preventing the service to be viewed.


If possible, using Firebug, you could check the results from the
Mapserver requests directly.  This would be my first step in debugging
something like this.  Since you can see the services on some devices,
you could get to the source link from one of the working devices and
send that link to one of the users having the problem and see what the
results of the same link is from their machine. 

bobb 



>>> "Bistrais, Bob" <Bob.Bistrais at maine.gov> wrote:


I’m not really sure if this is a MapServer issue, but I’m not sure
where to start.  We have an application which consumes several WMS
services.  Two of our customers are not able to see one of the services
on their desktop computers.  They tried IE8, Firefox, and Chrome, but
not able to see that service (they ARE able to see the other services).

  
Other people in their building are able to see all the services without
any issue.  Also, my customer is able to see all the services on his
tablet with wireless connection. 
  
I have control over the WMS services used by the application, I’m not
seeing any problems server side, and I can’t replicate the problem they
have.  Does anyone have any idea what I should check? 
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