[mapserver-users] Adding stackexchange to our support channels

Fawcett, David (MNIT) David.Fawcett at state.mn.us
Fri Oct 4 07:00:21 PDT 2013


+1  I think that gis.se makes sense.  It will also boost visibility to the gis crowd.

From: mapserver-users-bounces at lists.osgeo.org [mailto:mapserver-users-bounces at lists.osgeo.org] On Behalf Of Umberto Nicoletti
Sent: Friday, October 04, 2013 7:21 AM
To: thomas bonfort
Cc: MapServer Dev Mailing List; MapserverList OSGEO
Subject: Re: [mapserver-users] Adding stackexchange to our support channels

+1

I already have a mapserver filter in place on gis.stackexchange.com<http://gis.stackexchange.com/>

So should it be gis or all stackexchange sites?
I am for gis, as it more relevant to the mapserver community and mapserver is already listed in the ads:

http://meta.gis.stackexchange.com/ads/display/1968

Umberto

On Fri, Oct 4, 2013 at 12:32 PM, thomas bonfort <thomas.bonfort at gmail.com<mailto:thomas.bonfort at gmail.com>> wrote:
Hi MapServer Users and Power-Users,

As FrankW pointed out during our FOSS4G presentation, I would like to
propose that we add stackexchange as an "official" support channel for
MapServer. You can check and subscribe to mapserver related questions
here: http://stackexchange.com/filters/90617/mapserver

Why?

- Stackexchange questions and answers are very well referenced through
search engines, which would avoid recurring questions from being
brought up on the mailing list
- The answers get up or down-voted by the community, allowing a user
to immediately flesh out relevant information for a given question
- Asking a question on stack-exchange might help new users to seek for
help, instead of having to subscribe and post to a public mailing list
(which can be intimidating)

How?

- By referencing stackexchange in our "getting help" documentation section
- Most importantly, by having MapServer power users subscribe and
participate to the stackexchange questions, providing answers or
upvoting correct existing answers.

Users, is this something that you would find beneficial?
Power-users, would you be willing to participate to another support
channel, knowing that in the long run the aim is to reduce your
workload as the most common questions will answer themselves ?
PSC, should we have some kind of motion to vote and officialise this?

best regards,
Thomas
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