[OpenLayers-Dev] Dev list misused by a commercial issue tracker?

[christopher.schmidt at nokia.com]

On May 10, 2010, at 9:11 AM, ext Andreas Hocevar wrote:

> Hey Chris,
> 
> thanks for your quick action on this. I fear that the gmail address is not the one that causes the issue. I got a similar notification after I had replied to Nathan Vander Wilt <nate-lists at calftrail.com> also, with that address as "From" address.
> 
> Did you get such a reply also to your "Testing" mail?

Yeah, I did. (This time from you.) I've reenabled that user for now. At this point, I don't really know what to do; you can get the full subscriber list (if you want to look at it) from the listinfo on the dev list: http://openlayers.org/mailman/listinfo/dev

Unfortunately, it doesn't look like mailman stores these in any kind of date-order, and I don't have any way of knowing who joined most recently. At this point, I guess that the best thing to do is hope that whoever's email is going to MPCustomer can figure out why that is happening, and fix it; without an email address (and none of them look likely), it's really hard for me to do anything else.

Unfortunately, the only people who are likely to be able to do anything about finding out the source are MP; the original email presumably routes to them through someone else, but we don't get that information.

-- Chris

> I don't get what is going on here...
> 
> Andreas.
> 
> On May 10, 2010, at 15:00 , <christopher.schmidt at nokia.com> wrote:
> 
>> On May 10, 2010, at 8:17 AM, ext Andreas Hocevar wrote:
>> 
>>> Hi,
>>> 
>>> can a list admin please remove any @mpcustomer.com addresses from the list? The forwarded reply to one of my posts (I got one for all my posts today) looks suspicious.
>> 
>> There is no such address subscribed to the list. The gmail address included here is subscribed; I have disabled mail delivery (or will after I send this) to that user, in hopes that this will improve the situation.
>> 
>> -- Chris
>> 
>>> Here is the Received header that includes the originating SMTP:
>>> 
>>> Received: from secure.mpcustomer.com (secure.mpcustomer.com [208.43.146.75])
>>> 
>>> Thanks,
>>> Andreas.
>>> 
>>> Begin forwarded message:
>>> 
>>>> From: toni hernández <tonidelacalle at gmail.com>
>>>> Date: May 10, 2010 12:34:09 PM GMT+02:00
>>>> To: Andreas Hocevar <ahocevar at opengeo.org>
>>>> Subject: [#24489287] Re: [OpenLayers-Dev] tiling behaviour
>>>> Reply-To: support at mpcustomer.com
>>>> 
>>>> Hello,
>>>> 
>>>> This is an automated response to inform you that your question has been entered into our system, and will be reviewed shortly. Your ticket has been submitted into the "General Support" department.
>>>> 
>>>> We will respond to you as soon as possible.
>>>> 
>>>> ==============
>>>> Please keep this information, and use it when refering to your ticket:
>>>> 
>>>> Ticket subject: Re: [OpenLayers-Dev] tiling behaviour 
>>>> Ticket number: 24489287
>>>> Ticket link: https://secure.mpcustomer.com/ticket.php?ticket=24489287
>>>> Ticket body: On May 8, 2010, at 13:56 , toni hernández wrote:
>>> 
>>> -- 
>>> Andreas Hocevar
>>> OpenGeo - http://opengeo.org/
>>> Expert service straight from the developers.
>>> 
>>> _______________________________________________
>>> Dev mailing list
>>> Dev at openlayers.org
>>> http://openlayers.org/mailman/listinfo/dev
>> 
>> _______________________________________________
>> Dev mailing list
>> Dev at openlayers.org
>> http://openlayers.org/mailman/listinfo/dev
> 
> -- 
> Andreas Hocevar
> OpenGeo - http://opengeo.org/
> Expert service straight from the developers.
>