[OpenLayers-Users] GetFeatureInfo always returns "no features were found"

[Tom B]

I'm using this code to get information on a feature via WMS: 
http://trac.openlayers.org/wiki/GetFeatureInfo

However, I always get "no features were found" as the response.  I used Firebug to get a request URL and used the SRS and BBOX values to make a GetMap request, which showed the correct region, and everything else looks good to me:

LAYERS=thdl:test2&TRANSPARENT=true&SERVICE=WMS&VERSION=1.1.1&REQUEST=GetFeatureInfo&STYLES=&EXCEPTIONS=application/vnd.ogc.se_xml&FORMAT=image/png&SRS=EPSG:4326&BBOX=1.40625,-15.961329,178.59375,62.431074&X=520&Y=299&INFO_FORMAT=text/plain&QUERY_LAYERS=thdl:test2&WIDTH=1008&HEIGHT=550
I'm a bit lost on how to troubleshoot this further.  Any ideas on what the problem might be, or how to troubleshoot this?
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