[Osgeo4w-trac] [osgeo4w] #887: QGIS 3.40.8 LTS not opening on Windows 10 and 11

OSGeo4W trac_osgeo4w at osgeo.org
Wed Jun 25 03:55:22 PDT 2025


#887: QGIS 3.40.8 LTS not opening on Windows 10 and 11
-----------------------+---------------------------
Reporter:  mattenvsys  |      Owner:  osgeo4w-dev@…
    Type:  defect      |     Status:  new
Priority:  normal      |  Component:  Package
 Version:              |   Keywords:
-----------------------+---------------------------
 What is the bug or the crash?

 Downloaded latest .msi from QGIS download page. Installed via PDQ
 deployment package to multiple PCs on our domain. QGIS did not open and
 displayed this error message:

 [[Image(https://private-user-
 images.githubusercontent.com/15214610/458432814-d1a21edc-3509-4b3d-
 80d9-52c7f2fe8f11.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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
 .QT5XBM6xqfRXdT-cZ4UJwn712RjoTb52iVb73YiiuI4)]]

 Manually installed QGIS directly onto a Windows 10 PC and still failed to
 open resulting in this message:

 [[Image(https://private-user-
 images.githubusercontent.com/15214610/458433262-63e63e88-be03-4c90-89f5-b58004b7ff60.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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
 .lU3aRbCr2_mZzPq5lW-6n4H94y_XuTnUcf-PCClH204)]]

 Icon shortcut is also broken:

 [[Image(https://private-user-
 images.githubusercontent.com/15214610/458434295-4d2ad775-1eca-
 4ac2-8824-f59a97c2dd8c.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.hp_7mKNuk8ABxaP8Q6BvxK28mvBrNXCrSJjzVlWfx2Q)]]

 Steps to reproduce the issue

 1.Install LTS to a Windows device using the standalone QGIS-
 OSGeo4W-3.40.8-1.msi

 2.Attempt to open QGIS

 Versions

 Unable to open QGIS to provide full stats but the main version is 3.40.8

 OS Spec:
 Edition Windows 10 Pro

 Version 22H2

 Installed on ‎25/‎02/‎2021

 OS build 19045.5965

 Experience Windows Feature Experience Pack 1000.19061.1000.0

 Other notes:
 First reported here: https://github.com/qgis/QGIS/issues/62396
 But told to post it on this issue tracker.

 Problem also applies to 3.44.0 latest release.
-- 
Ticket URL: <https://trac.osgeo.org/osgeo4w/ticket/887>
OSGeo4W <http://trac.osgeo.org/osgeo4w>
OSGeo4W is the Windows installer and package environment for the OSGeo stack.


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