[Osgeo4w-trac] [osgeo4w] #887: QGIS 3.40.8 LTR not opening on Windows 10 and 11 (was: QGIS 3.40.8 LTS not opening on Windows 10 and 11)

[OSGeo4W]

#887: QGIS 3.40.8 LTR not opening on Windows 10 and 11
-----------------------+----------------------------
Reporter:  mattenvsys  |       Owner:  osgeo4w-dev@…
    Type:  defect      |      Status:  new
Priority:  normal      |   Component:  Package
 Version:              |  Resolution:
Keywords:              |
-----------------------+----------------------------
Changes (by jef):

 * summary:  QGIS 3.40.8 LTS not opening on Windows 10 and 11 => QGIS 3.40.8
     LTR not opening on Windows 10 and 11


Old description:

> What is the bug or the crash?
>
> Downloaded latest .msi from QGIS download page. Installed via PDQ
> deployment package to multiple PCs on our domain. QGIS did not open and
> displayed this error message:
>
> [[Image(https://private-user-
> images.githubusercontent.com/15214610/458432814-d1a21edc-3509-4b3d-
> 80d9-52c7f2fe8f11.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.SnjmhyOmvE6BCOIPPF0G9YAgEzt0tUsntGifrow34Pc)]]
>
> Manually installed QGIS directly onto a Windows 10 PC and still failed to
> open resulting in this message:
>
> [[Image(https://private-user-
> images.githubusercontent.com/15214610/458433262-63e63e88-be03-4c90-89f5-b58004b7ff60.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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
> .ZQ7z4TZO837J-4itVwQSXoPlAYDAv-AVFlhSKInOzOE)]]
>
> Icon shortcut is also broken:
>
> [[Image(https://private-user-
> images.githubusercontent.com/15214610/458434295-4d2ad775-1eca-
> 4ac2-8824-f59a97c2dd8c.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.nPWSvFT3VPIggPAen2Tu9f0pXVQkqYGWSqzDgDmYxbA)]]
>
> Steps to reproduce the issue
>
> 1.Install LTR to a Windows device using the standalone QGIS-
> OSGeo4W-3.40.8-1.msi
>
> 2.Attempt to open QGIS
>
> Versions
>
> Unable to open QGIS to provide full stats but the main version is 3.40.8
>
> OS Spec:
> Edition Windows 10 Pro
>
> Version 22H2
>
> Installed on ‎25/‎02/‎2021
>
> OS build 19045.5965
>
> Experience Windows Feature Experience Pack 1000.19061.1000.0
>
> Other notes:
> First reported here: https://github.com/qgis/QGIS/issues/62396
> But told to post it on this issue tracker.
>
> Problem also applies to 3.44.0 latest release.

New description:

 What is the bug or the crash?

 Downloaded latest .msi from QGIS download page. Installed via PDQ
 deployment package to multiple PCs on our domain. QGIS did not open and
 displayed this error message:

 [[Image(https://private-user-
 images.githubusercontent.com/15214610/458432814-d1a21edc-3509-4b3d-
 80d9-52c7f2fe8f11.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.24WeJ2-_oX_09a0iBtLdNoKJV5GCQnTvw1W5TbJgNnY)]]

 Manually installed QGIS directly onto a Windows 10 PC and still failed to
 open resulting in this message:

 [[Image(https://private-user-
 images.githubusercontent.com/15214610/458433262-63e63e88-be03-4c90-89f5-b58004b7ff60.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.I_mXsQNERl67j8ZhyHaeo9o8UXt2xWmPyl96OwWCiog)]]

 Icon shortcut is also broken:

 [[Image(https://private-user-
 images.githubusercontent.com/15214610/458434295-4d2ad775-1eca-
 4ac2-8824-f59a97c2dd8c.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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
 .4Z_x9eXwTIAW4uOqWSMlCRNM05MuX2SwS-Ff6BhYJ-M)]]

 Steps to reproduce the issue

 1.Install LTR to a Windows device using the standalone QGIS-
 OSGeo4W-3.40.8-1.msi

 2.Attempt to open QGIS

 Versions

 Unable to open QGIS to provide full stats but the main version is 3.40.8

 OS Spec:
 Edition Windows 10 Pro

 Version 22H2

 Installed on ‎25/‎02/‎2021

 OS build 19045.5965

 Experience Windows Feature Experience Pack 1000.19061.1000.0

 Other notes:
 First reported here: https://github.com/qgis/QGIS/issues/62396
 But told to post it on this issue tracker.

 Problem also applies to 3.44.0 latest release.

--
Comment:

 Does this also happen without PDQ?  Or using the OSGeo4W installer?  Does
 the executable exists?  If not it might be quarantined by a virus scanner
 (as false positive).
-- 
Ticket URL: <https://trac.osgeo.org/osgeo4w/ticket/887#comment:2>
OSGeo4W <http://trac.osgeo.org/osgeo4w>
OSGeo4W is the Windows installer and package environment for the OSGeo stack.