[Qgis-developer] Re: [Qgis-psc] QGIS forum

[Maxim Dubinin]

Having  spent some time recently answering question on forum I believe there is
 no  need to close it. Dynamic is good, people are polite,
questions  aren't  super  precise,  but  valid.  I  should  say I like
answering there much more then on ML :)

I believe that  few power users is not a problem of the number of user support
media,  it  is  a problem of a maturity of the project in general. I'm
sure  we will have more people who can and will help as QGIS continues
to  get better and these people will for sure appreciate different media for
support.

Maxim

Вы писали 17 июля 2011 г., 5:08:19:

GS> On 7/11/11 3:37 PM, Gary Sherman wrote:
>>
>>
>> On Jul 11, 2011, at 14:50, Anita Graser <anitagraser at gmx.at
>> <mailto:anitagraser at gmx.at>> wrote:
>>
>>> Hi PSC,
>>>
>>> It has already been discussed on developer mailing list: Some action
>>> has to be taken concerning QGIS forums.
>>>
>>> The current situation looks like this:
>>> - The forum attracts a lot of spam every day.
>>> - The forum is often down or slow to respond. (Therefor it takes a lot
>>> of time to remove spam and ban spammers.)
>>> - Developers don't frequent the forums so we have to forward people to
>>> the mailing list anyway.
>>>
>>> My suggested alternative would be to redirect developer questions to
>>> the mailing list and user questions to
>>> <http://gis.stackexchange.org>gis.stackexchange.org
>>> <http://gis.stackexchange.org>. This would reduce web infrastructure
>>> complexity for us while at the same time increase our visibility on
>>> the platform-independent stackexchange site.
>>>
>>> Since we are on our way to the next big release, updating our web
>>> infrastructure and other aspects of the QGIS project, I feel it's
>>> necessary to address this topic.
>>>
>>> Best wishes,
>>>
>>> Anita
>>> _____________
>> This is the perfect time to address this---the server providing the
>> forum is going to be decommissioned soon. The forum has provided good
>> support for many, but as Anita notes devs don't frequent the forums. I
>> would like to shutdown the server before the end of July.
>>
GS> I am back from 11 days off the grid. I have always viewed the forum as a
GS> viable support mechanism. My comment about addressing the issue was not
GS> agreement or disagreement with any proposed solutions, but related 
GS> solely to the need to decommission the current server.

GS> I think shutting down the forum will be a potential shock to many users
GS> and will no doubt have negative impacts. Forums are a pain because of 
GS> bots and spam, however we have a large number of users that rely on the
GS> QGIS forum for support and information. Maybe gis.stackexchange.org can
GS> replace the forum---or maybe not. Either way there are two things that
GS> are certain:

GS> 1 - the current server will be offline prior to August 10, 2011
GS> 2 - there will by many unhappy users if the forum goes away

GS> The community and psc need to decide if we are willing to accept #2...

GS> -gary
GS> -_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-
GS> Gary Sherman
GS> Chair, QGIS Project Steering Committee
GS> -Desktop GIS Book:
GS> *http://desktopgisbook.com
GS> -Geospatial Consulting & Hosting
GS> *http://geoapt.com
GS> "We work virtually everywhere"
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