[Qgis-psc] Formal request to extend LTR life span to two years

[Thomas Baumann]

 On Fri, 7 Feb 2020 at 22:36, Andreas Neumann <andreas at qgis.org> wrote:

>
>
>
> *> - If you introduce a new QGIS version to approx 100 users, you cannot
> afford to use a .1, .2 or not even a .3 release that might contain serious
> issues.... > The result is: the window where we can really effectively get
> bug fixing into QGIS is really very short: maybe 2-4 months of a year, then
> the LTR version is abandoned by QGIS. *
>

Thanks Andreas for  bringing this up.

At my workplace it is pretty much the same. I have to make sure the QGIS
version is stable enough before I roll it out to the production
environment. The first month after the first QGIS3 release it was just not
stable enough for our needs.  The last month we had two showstoppers in
QGIS3: (bug while selecting oracle features (
https://github.com/qgis/QGIS/pull/32965 )  and missing bwta-grid support in
QGIS (
https://github.com/OSGeo/proj-datumgrid/issues/22#issuecomment-560004559 )
so we plan the rollout not to be done before March 2020.

>From my point of view a longer life span of the LTR would also be highly
appreciated but I can understand that it will increase the effords in
maintaining the LTR releases.


I wonder if it would have been possible for us to have helped speeding up
the time needed until QGIS3 got stable enough. We have support agreements
with core developers and if we find a bug which affects us we pay for the
bugfix.
But for opening a ticket at your QGIS service provider  I guess you need to
be able to reproduce the crash. We had several crashes when closing QGIS
for example where we did not really know what exactly caused the crash so
we could not open a ticket.

In the past (with QGIS2)  we collected crash dumps and error messages to
send it to our service provider but  this never really helped to find the
reason of this crashes so we gave it up to try to fix not reproducible bugs.

regards,
Thomas
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