[Qgis-psc] Fwd: difficulté telechargement

[Régis Haubourg]

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On 28/11/2023 14:11, Andreas Neumann wrote:
> Hi Régis,
>
> Thank you for responding to Jean Marie Petit.
>
> I will also refund his second stripe payment.
>
> Greetings,
> Andreas
>
> On Tue, 28 Nov 2023 at 13:49, Régis Haubourg via QGIS-PSC 
> <qgis-psc at lists.osgeo.org> wrote:
>
>     Arg, testing again, I realize that the text "Your freshly backed
>     copy of QGIS is downloading.. QGIS is free of charges..." is not
>     translated in French.
>
>     French don't speak english as you all know.
>
>     This makes me wondering about the new QGIS website not being
>     translated. That would be a regression for this category of users.
>
>     I wrote to this Jean-Marie to ask him his point of view. I'll keep
>     you posted here
>
>     Régis
>
>     On 28/11/2023 13:25, Alessandro Pasotti via QGIS-PSC wrote:
>>     Hi Andreas,
>>
>>     is it the problem that people do not read the small text located right
>>     "before" the big buttons? The text clearly states that the download is
>>     in progress and that the donation is optional.
>>
>>     Maybe a bigger text is the solution.
>>
>>
>>
>>     On Tue, Nov 28, 2023 at 12:43 PM Andreas Neumann via QGIS-PSC
>>     <qgis-psc at lists.osgeo.org>  <mailto:qgis-psc at lists.osgeo.org>  wrote:
>>>     Hi,
>>>
>>>     I am getting more and more such messages of users having difficulties downloading QGIS. See forwarded email in french language.
>>>
>>>     And they always claim that one *has* to donate in order to download.
>>>
>>>     What can we do to improve the situation, that I don't get such messages almost every 2nd or 3rd day?
>>>
>>>     Something like a big fat, red message, saying that donations are optional and that the download is large and takes a long time?
>>>
>>>     and that people should properly consult the download manager in the browser?
>>>
>>>     I am a bit overwhelmed with all the download support messages I get to"stripe at qgis.org"  <mailto:stripe at qgis.org>  or"finance at qgis.org"  <mailto:finance at qgis.org>.
>>>
>>>     Andreas
>>>
>>>     ---------- Forwarded message ---------
>>>     From:<jeanmarie.petit at nordnet.fr>  <mailto:jeanmarie.petit at nordnet.fr>
>>>     Date: Tue, 28 Nov 2023 at 11:53
>>>     Subject: difficulté telechargement
>>>     To:<stripe at qgis.org>  <mailto:stripe at qgis.org>
>>>
>>>
>>>     Bonjour
>>>
>>>     le 23 novembre 2023 J'ai voulu télécharger QGIS et je n'y suis pas arrivé
>>>
>>>     Peut être que je n'ai pas suivi la bonne procédure.
>>>
>>>     J'ai essayé deux fois et a chaque fois cela m'a demander une participation. J'ai donc deux reçu deQGIS.ORG  <http://QGIS.ORG>  1355-3271 et 1268-9155 en date du 23 novembre 2023 de 10 € chacun Mais je n'ai pas le logiciel
>>>
>>>     Y a t-il une procédure qui pourrait m'aider ? ou un autre moyen plus approprié?
>>>
>>>     Est-il possible de me reversé la valeur d'un reçu?
>>>
>>>     J'ai essayé également le téléphone mais je ne comprend pas le message qui parait être en allemand. Désolé mais je ne parle et comprend que le français
>>>
>>>     Dans l'attente de vous lire
>>>
>>>     Je vous vous prie de croire, en l'expression de mes meilleurs sentiments
>>>
>>>     Jean Marie PETIT
>>>
>>>     1 pre de BAures
>>>
>>>     81540 BELLESERRE
>>>
>>>     06 86 90 62 29
>>>
>>>     jeanmarie.petit at nordnet.fr
>>>
>>>
>>>
>>>     --
>>>
>>>     --
>>>     Andreas Neumann
>>>     QGIS.ORG  <http://QGIS.ORG>  board member (treasurer)
>>>     _______________________________________________
>>>     QGIS-PSC mailing list
>>>     QGIS-PSC at lists.osgeo.org
>>>     https://lists.osgeo.org/mailman/listinfo/qgis-psc
>     _______________________________________________
>     QGIS-PSC mailing list
>     QGIS-PSC at lists.osgeo.org
>     https://lists.osgeo.org/mailman/listinfo/qgis-psc
>
>
>
> -- 
>
> --
> Andreas Neumann
> QGIS.ORG <http://QGIS.ORG> board member (treasurer)
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