[Qgis-user] Re: Donations -> Knowledge mananagment platform

Wed Mar 28 07:00:33 PDT 2012

Each medium has its own advantages and disadvantages, however between the 
lot of them there is one core problem - the information is scattered and 
fragmented between half a dozen places; you don't end up with a codex of 
knowledge which everyone can reference which is what I think others were 
trying to say.
I think it's great that users have the choices of forums/stackoverflow, 
mailing lists, various social media sites, IRC, etc, but what if they want 
to actually find a piece of information from all of those rather than ask 
the same question for the nth time? You've got to use a whole bunch of 
search engines, most of which aren't any good.

I'm not really sure if there's a easy solution to this, though I'm kind of 
inclined towards a wiki that can act as a central codex. I know there is 
already a wiki, but it's a horrid mess that isn't structured like any 
other wiki I've ever seen and 99% of the stuff on there looks like its for 
developers anyway. It's also not good at handling multi-lingual stuff (I 
end up coming across random articles in other languages rather than 
everything in one language).

Also, now that I look at it, the www.qgis.org web-site only really has 
clear links to the forums and the "chat". It may be an idea to have a very 
clear "need help with QGIS? Contact us via" and then a big list with links 
on the front page, right below the nice big "Download" button. It really 
depends on what audience you're targeting though.

Jonathan

From:   Nathan Woodrow <madmanwoo at gmail.com>
To:     cavallini at faunalia.it
Cc:     qgis-user at lists.osgeo.org
Date:   28/03/2012 13:16
Subject:        Re: [Qgis-user] Re: Donations -> Knowledge mananagment 
platform
Sent by:        qgis-user-bounces at lists.osgeo.org

On Wed, Mar 28, 2012 at 9:56 PM, Paolo Cavallini <cavallini at faunalia.it> 
wrote:
Also, I think information is getting increasingly fragmented among all 
media, some of them closed (linkedin, facebook), and this, even if 
increases our web presence, is not very good.

I will have to disagree with this, currently there isn't any information 
on the other sites that isn't from a known QGIS source (expect maybe 
linkedin although that is mostly discussion).

I think it is very important to maintain a online presence on all these 
sites in order to communicate with the users of our software in the way 
they feel most comfortable. I'm not saying that we should copy the wiki 
content on to facebook, more that we use it as a PR tool in order to drive 
people to the correct resources, be it blogs, qgis wiki, code etc.

If something comes up from the discussion on one of these sites that 
should be documented on a offical qgis resource page.  In my mind 
the quickest way to turn users off is to force them into a certain means 
of communication.  If you want to chat on IRC, come on and talk; want to 
chat on Facebook, go right ahead, spread the QGIS word; if you <3 
LinkedIn, use that.    In the end there are a few of us that watch each 
site to monitor what is going on and I think, IMHO, it is going really 
well.

- Nathan_______________________________________________
Qgis-user mailing list
Qgis-user at lists.osgeo.org
http://lists.osgeo.org/mailman/listinfo/qgis-user

This transmission is intended for the named addressee(s) only and may contain sensitive or protectively marked material up to RESTRICTED and should be handled accordingly. Unless you are the named addressee (or authorised to receive it for the addressee) you may not copy or use it, or disclose it to anyone else. If you have received this transmission in error please notify the sender immediately. All email traffic sent to or from us,  including without limitation all GCSX traffic, may be subject to recording and/or monitoring in accordance with relevant legislation.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.osgeo.org/pipermail/qgis-user/attachments/20120328/a097b7b4/attachment.html>