<font size=3 face="Arial">Each medium has its own advantages and disadvantages,
however between the lot of them there is one core problem - the information
is scattered and fragmented between half a dozen places; you don't end
up with a codex of knowledge which everyone can reference which is what
I think others were trying to say.</font><br><font size=3 face="Arial">I think it's great that users have the choices
of forums/stackoverflow, mailing lists, various social media sites, IRC,
etc, but what if they want to actually find a piece of information from
all of those rather than ask the same question for the nth time? You've
got to use a whole bunch of search engines, most of which aren't any good.</font><br><br><font size=3 face="Arial">I'm not really sure if there's a easy solution
to this, though I'm kind of inclined towards a wiki that can act as a central
codex. I know there is already a wiki, but it's a horrid mess that isn't
structured like any other wiki I've ever seen and 99% of the stuff on there
looks like its for developers anyway. It's also not good at handling multi-lingual
stuff (I end up coming across random articles in other languages rather
than everything in one language).</font><br><br><font size=3 face="Arial">Also, now that I look at it, the </font><a href=www.qgis.org><font size=3 face="Arial">www.qgis.org</font></a><font size=3 face="Arial">web-site only really has clear links to the forums and the "chat".
It may be an idea to have a very clear "need help with QGIS? Contact
us via" and then a big list with links on the front page, right below
the nice big "Download" button. It really depends on what audience
you're targeting though.</font><br><br><font size=3 face="Arial">Jonathan</font><br><br><br><br><br><br><font size=1 color=#5f5f5f face="sans-serif">From:
</font><font size=1 face="sans-serif">Nathan Woodrow <madmanwoo@gmail.com></font><br><font size=1 color=#5f5f5f face="sans-serif">To:
</font><font size=1 face="sans-serif">cavallini@faunalia.it</font><br><font size=1 color=#5f5f5f face="sans-serif">Cc:
</font><font size=1 face="sans-serif">qgis-user@lists.osgeo.org</font><br><font size=1 color=#5f5f5f face="sans-serif">Date:
</font><font size=1 face="sans-serif">28/03/2012 13:16</font><br><font size=1 color=#5f5f5f face="sans-serif">Subject:
</font><font size=1 face="sans-serif">Re: [Qgis-user]
Re: Donations -> Knowledge mananagment platform</font><br><font size=1 color=#5f5f5f face="sans-serif">Sent by:
</font><font size=1 face="sans-serif">qgis-user-bounces@lists.osgeo.org</font><br><hr noshade><br><br><br><font size=3>On Wed, Mar 28, 2012 at 9:56 PM, Paolo Cavallini <</font><a href=mailto:cavallini@faunalia.it><font size=3 color=blue><u>cavallini@faunalia.it</u></font></a><font size=3>>
wrote:</font><br><font size=3>Also, I think information is getting increasingly fragmented
among all media, some of them closed (linkedin, facebook), and this, even
if increases our web presence, is not very good.</font><br><br><font size=3>I will have to disagree with this, currently there isn't
any information on the other sites that isn't from a known QGIS source
(expect maybe linkedin although that is mostly discussion).</font><br><br><font size=3>I think it is very important to maintain a online presence
on all these sites in order to communicate with the users of our software
in the way they feel most comfortable. I'm not saying that we should copy
the wiki content on to facebook, more that we use it as a PR tool in order
to drive people to the correct resources, be it blogs, qgis wiki, code
etc.</font><br><br><font size=3>If something comes up from the discussion on one
of these sites that should be documented on a offical qgis resource page.
In my mind the quickest way to turn users off is to force
them into a certain means of communication. If you want to chat on
IRC, come on and talk; want to chat on Facebook, go right ahead, spread the
QGIS word; if you <3 LinkedIn, use that. In the end there
are a few of us that watch each site to monitor what is going
on and I think, IMHO, it is going really well.</font><br><br><font size=3>- Nathan</font><tt><font size=2>_______________________________________________<br>Qgis-user mailing list<br>Qgis-user@lists.osgeo.org<br></font></tt><a href="http://lists.osgeo.org/mailman/listinfo/qgis-user"><tt><font size=2>http://lists.osgeo.org/mailman/listinfo/qgis-user</font></tt></a><tt><font size=2><br></font></tt><br><BR>
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