[SAC] [Hosting] Network Issues

Lance Albertson lance at osuosl.org
Tue Feb 9 18:26:53 PST 2021


Further updates from the outage from our upstream provider (all times PST):

As a precautionary measure against potential equipment failure, Link Oregon
> will replace one of its core routers in our Portland Pittock hub starting
> on Wednesday (02/10/2021) at 17:30.  This change is to remediate routing
> anomalies at Link Oregon's Eugene Oregon Hall hub that led to outages on
> Monday (02/08/2021) between 19:27-19:40 and again at 19:48.
> Minimal impact to customers is expected.


On Tue, Feb 9, 2021 at 8:35 AM Lance Albertson <lance at osuosl.org> wrote:

> Here is an update from the network issues we were having last night.
> According to our monitoring everything is back to normal as of the time
> mentioned below (which is in PST). Please let us know if you're still
> having issues as of this morning.
>
> Thanks for your patience.
>
> > > A routing anomaly occurred on the Link Oregon backbone this evening
> > > between 19:27-19:40 and 19:48 to now.  Link Oregon staff are
> > > investigating the cause and will take steps to remediate as necessary.
> >
> > Link Oregon took steps tonight to stabilize routing in the network core.
> > Routing has been stable since 20:42 and Link Oregon is monitoring for
> > any recurrence of instability.  A follow-up emergency maintenance window
> > may be required in the Portland POP.
>
> On Mon, Feb 8, 2021 at 8:23 PM Lance Albertson <lance at osuosl.org> wrote:
>
>> I got the following update from our upstream:
>>
>> "Yes, we’re experiencing some routing issues with our upstream
>> providers.  We’re working on resolving the issues right now."
>>
>> On Mon, Feb 8, 2021 at 7:56 PM Lance Albertson <lance at osuosl.org> wrote:
>>
>>> We've been getting quite a bit of alerts from Pingdom regarding our
>>> network since around 7:30PM PST (0330 UTC). We have not gotten any
>>> notifications from our upstream, but looking at their graphs, it seems they
>>> might be having an issue with one of their paths.
>>>
>>> We'll keep you posted if this continues.
>>>
>>> Thanks for your patience!
>>>
>>> --
>>> Lance Albertson
>>> Director
>>> Oregon State University | Open Source Lab
>>>
>>
>>
>> --
>> Lance Albertson
>> Director
>> Oregon State University | Open Source Lab
>>
>
>
> --
> Lance Albertson
> Director
> Oregon State University | Open Source Lab
>


-- 
Lance Albertson
Director
Oregon State University | Open Source Lab
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