[Hosting] Potential planned 8hr network outage 08/13-08/14

Lance Albertson lance at osuosl.org
Thu Aug 8 11:23:28 PDT 2024


I have some great news! LinkOregon and OSU have figured some secondary
power to keep our connection to LinkOregon online during the outage. They
will be connecting some temporary rack-based UPSs that are connected to the
"house power" (i.e. not generator backed). Now, if for some reason there is
a power outage from the "house power", the temporary UPS systems will only
last for 10-20 minutes.

*But again, as of right now, we should stay online during the planned
outage.*

I sent our thanks to their team working out this solution so that we can
remain online.

Thanks again!

On Mon, Aug 5, 2024 at 10:33 AM Lance Albertson <lance at osuosl.org> wrote:

> I just got done having the call with LinkOregon and here are the updates I
> know so far:
>
>    1. They will be doing an on-site meeting on Wednesday with OSU
>    electricians to see if they can find some power to keep LinkOregon switches
>    online during the outage. If they're able to do that, we should be okay and
>    have no outage.
>    2. LinkOregon will not be able to provide a solution to the secondary
>    POP for the OSL due to the complexity of how our physical networks are
>    connected and the short amount of time we have to make that work. Longer
>    term, it seems to be possible, but will require some planning and
>    reconfiguration on both ends.
>    3. I will have another meeting Thursday morning with LinkOregon to see
>    where we stand
>
> TL;DR: If LinkOregon can find power for their switches, we won't have an
> outage. If they can't, we will have an eight (8) hour outage next Tuesday
> evening PDT.
>
> Apologies for not being able to send this out sooner. I brought up the
> fact that we were not notified until last week even though this apparently
> had been planned for months.
>
> Thanks again for your support and patience!
>
> On Fri, Aug 2, 2024 at 2:10 PM Lance Albertson <lance at osuosl.org> wrote:
>
>> All,
>>
>> We got the following email from LinkOregon that I wanted to pass on to
>> you which impacts our connectivity to the Internet:
>>
>> On August 13, 2024 (08/13), Oregon State University (OSU) will be cutting
>>> both primary and backup power to its data center in the Kerr Administration
>>> building, to install new power distribution and backup equipment. This will
>>> take two of Link Oregon’s points of presence offline, resulting in a loss
>>> of all provisioned network services provided by Link Oregon at those POPs,
>>> over a period of approximately eight (8) hours (08/13-20:00 to 08/14-04:00).
>>
>>
>> To be clear, this *does not* affect the datacenter where we host all of
>> our servers so power will *remain online*. HOWEVER, this datacenter does
>> house our uplink to LinkOregon (our ISP) and their equipment will be
>> offline during the window above. That means our network connectivity will
>> be offline during the outage.
>>
>> I am meeting with LinkOregon and OSU next Monday to see if we can at
>> least get a temporary connection to the secondary POP so that our outage is
>> minimal. I am doing my best to minimize this outage, however I wanted to
>> pass this information along so that you could make any adjustments you can
>> ahead of time.
>>
>> If you have any other questions or concerns, please contact me directly.
>>
>
>
> --
> Lance Albertson
> Director
> Oregon State University | Open Source Lab
>


-- 
Lance Albertson
Director
Oregon State University | Open Source Lab
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