[SeasonOfDocs] Communication channels

[Kyle Lobo]

I feel that way too. Does Zulip have archiving? (I think it does, but I'm
not quite sure).

On Thu, Jul 4, 2019 at 2:59 AM Felicity Brand <felicitybrand at gmail.com>
wrote:

> I’ve gotta say, I’m not a big fan of the emails. I’ve seen Slack work
> really well and I think the only box it doesn’t tick here is the archiving.
> Boo! I understand it’s quite expensive to upgrade from the free version so
> that is a bummer.
>
> I can get on board with the emails. At the moment we are covering a lot of
> different convo topics on the one [SeasonOfDocs] list. I imagine once we’re
> in our new home, we can have a list for things like governance, licensing,
> etc.
>
>
> On 4 Jul 2019, at 7:14 am, Jennifer Rondeau <jennifer.rondeau at gmail.com>
> wrote:
>
> +100 to all
>
> A CoC is part of why I asked about governance in our Monday meeting -- I
> took a look at the OSGeo Foundation website, and feel pretty good about
> operating under their umbrella, including their CoC. The CoC itself is more
> detailed than I think useful, but the reporting guidelines are excellent.
> We'll need to decide on -- and make public -- a group to deal with CoC
> issues, too.
>
> On Wed, Jul 3, 2019 at 3:59 PM Erin McKean <emckean at google.com> wrote:
>
>> Also under the heading of metadocumentation: as we open up to more
>> contributors, we should have a Communication Guidelines page that expresses
>> what channels are best for which kinds of questions/discussion/issues, and
>> what to expect in terms of MTTA (mean time to answer), how/when to escalate
>> (hint: it's not twenty minutes after posting by putting the project on
>> blast on social media ...), and what channels we ignore/use in a limited
>> fashion (eg "don't @ us on Instagram, we aren't there officially and won't
>> answer questions posed there; our Twitter is announcements-only, DMs are
>> closed"). CommGuidelines should also link to the relevant Code of Conduct.
>>
>> Speaking of which, we should have a CoC sooner rather than later!
>>
>> Erin
>>
>> On Wed, Jul 3, 2019 at 12:35 PM Jennifer Rondeau <
>> jennifer.rondeau at gmail.com> wrote:
>>
>>> I like Cameron's list of communication channels, but I'd amend the
>>> description of one of them, and suggest that we include one more pair of
>>> related items (which I assume we'll be using anyway, but it could be useful
>>> to spell it out in this context too):
>>>
>>> - amend: with the requirement of an agenda created ahead of time, it's
>>> my experience that larger video conference meetings, if held regularly, can
>>> be great facilitators of project and community velocity, and of general
>>> good will. This suggestion isn't meant to replace smaller ad hoc or regular
>>> meetings, however.
>>>
>>> - add: GitHub issues and pull requests. We're not ready for these yet,
>>> but IME these can also be useful communication tools if guidelines for
>>> their use are set up appropriately. And it's also useful to recommend when
>>> to file an issue and when to file a PR. (Especially with doc-related
>>> changes (as opposed to new docs), a PR without an issue can make a lot of
>>> sense, even if it flies in the face of certain conventions.)
>>>
>>> On Wed, Jul 3, 2019 at 3:10 PM Cameron Shorter <
>>> cameron.shorter at gmail.com> wrote:
>>>
>>>> Clarence,
>>>>
>>>> Felicity has set up https://thegooddocs.slack.com for us already,
>>>> which we can start using (although name may change). There is a good chance
>>>> we will rebrand ourselves within the next few weeks, depending upon
>>>> conversations Jennifer will be starting between us and the WriteTheDocs
>>>> Guide community.
>>>>
>>>> I'd like to hear input on what communication channels we should use.
>>>> Most of my Open Source work is on mature projects, 10+ years old, where
>>>> conversations mainly happen on email lists, sometimes with an IRC channel
>>>> as well. However, as I look into setting up a new project, it appears email
>>>> lists are not provided by default open source hosting providers.
>>>>
>>>> Do people have opinions on what communication channels we should use?
>>>> Each communication channel is optimised for different cadences and use
>>>> cases.
>>>>
>>>> I'm inclined to suggest making use of:
>>>>
>>>> Email lists:
>>>> * Good for 1 day cadence, crossing timezones and working within
>>>> volunteer schedules
>>>> * People tend to choose words carefully, allowing the community to grow
>>>> to 50+ people relatively efficiently.
>>>> * Can be archived to later searching
>>>>
>>>> Video conferencing:
>>>> * Very personal which helps to build trust
>>>> * Facilitates fast brain storming
>>>> * Becomes unwieldy beyond 8+ people
>>>> * Good for weekly cadence for small teams, or adhoc meetings for 2 or 3
>>>> people
>>>>
>>>> Chat (eg slack):
>>>> * Sits between email and video
>>>> * Good for fast turnaround conversations, which can expand to ~ 30
>>>> people
>>>> * Doesn't archive well
>>>> On 4/7/19 2:30 am, Clarence Cromwell wrote:
>>>>
>>>> This project has a number of good things happening already. Would it be possible to have a slack group for this?
>>>> It seems that we need a way to follow multiple conversations simultaneously, and email is no longer the best tool for that.
>>>>
>>>>
>>>>
>>>> Sent from my iPhone
>>>> _______________________________________________
>>>> SeasonOfDocs mailing listSeasonOfDocs at lists.osgeo.orghttps://lists.osgeo.org/mailman/listinfo/seasonofdocs
>>>>
>>>> --
>>>> Cameron Shorter
>>>> Technology Demystifier
>>>> Open Technologies and Geospatial Consultant
>>>>
>>>> M +61 (0) 419 142 254
>>>>
>>>> _______________________________________________
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>>>> https://lists.osgeo.org/mailman/listinfo/seasonofdocs
>>>>
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>>
>>
>> --
>> Erin McKean | Developer Relations Program Manager, Open Source Strategy |
>>  emckean at google.com | she/her
>>
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