[GeoNode-users] Error 500 when trying to create thumbnail

Tue Mar 7 10:47:31 PST 2017

You can debug what's happening here
https://github.com/GeoNode/geonode/blob/master/geonode/geoserver/helpers.py#L1672
with
ipdb or try to replicate it in a geonode shell.

2017-03-07 18:34 GMT+01:00 Melvin David Ramos Macías <
melvin.ramos1991 at gmail.com>:

> Hello
>
> The OGC_SERVER settings seems to be correct, besides, if they were wrong,
> I don't think I would be able to upload a map.
>
> Any other ideas?
>
> Thanks in advance.
>
> 2017-03-06 2:27 GMT-04:00 Simone Dalmasso <simone.dalmasso at gmail.com>:
>
>> Hi,
>>
>> seems to be an error with the connection to geoserver to get the
>> thumbnail, could be either a wrong geoserver address or invalid parameters
>> sent (likely the first). The geoserver address is composed by
>> settings.SITEURL and OGC_SERVER LOCATION, and the authentication is done
>> through OGC_SERVER username and password.
>> Double-check if those parameters are correct for your site.
>>
>> 2017-03-06 0:33 GMT+01:00 Melvin David Ramos Macías <
>> melvin.ramos1991 at gmail.com>:
>>
>>> Hello Jonathan,
>>>
>>> Yes, I have. Tomcat doesn't show anything useful. Apache's log shows
>>> this:
>>>
>>>
>>> [Sun Mar 05 14:19:01.587070 2017] [:error] [pid 11987] WARNING:
>>> @font-face support needs Pango >= 1.38
>>> [Sun Mar 05 14:20:50.193233 2017] [:error] [pid 11987] Internal Server
>>> Error: /maps/6/thumbnail
>>> [Sun Mar 05 14:20:50.193274 2017] [:error] [pid 11987] Traceback (most
>>> recent call last):
>>> [Sun Mar 05 14:20:50.193278 2017] [:error] [pid 11987]   File
>>> "/var/www/envs/gis/lib/python2.7/site-packages/django/core/handlers/base.py",
>>> line 130, in get_response
>>> [Sun Mar 05 14:20:50.193281 2017] [:error] [pid 11987]     raise
>>> ValueError("The view %s.%s didn't return an HttpResponse object." %
>>> (callback.__module__, view_name))
>>> [Sun Mar 05 14:20:50.193294 2017] [:error] [pid 11987] ValueError: The
>>> view geonode.maps.views.map_thumbnail didn't return an HttpResponse
>>> object.
>>>
>>>
>>> I have added what you suggested but no change. I already had the
>>> uploaded folder and subdirectories with this in the apache conf:
>>>
>>>     <Directory <path to project>/geonode/uploaded>
>>>         Order deny,allow
>>> Options Indexes FollowSymLinks
>>> AllowOverride None
>>>         Require all granted
>>>     </Directory>
>>>
>>>
>>>
>>>
>>>
>>>   <https://mailtrack.io/> Enviado con Mailtrack
>>> <https://mailtrack.io/install?source=signature&lang=es&referral=melvin.ramos1991@gmail.com&idSignature=23>
>>>
>>> 2017-03-05 18:45 GMT-04:00 Jonathan Doig <j.doig at unsw.edu.au>:
>>>
>>>> HI Melvin
>>>>
>>>>
>>>>
>>>> Have you checked the tomcat and web server (apache, nginx) logs for
>>>> clues?
>>>>
>>>>
>>>>
>>>> Possibly related to permissions on the uploaded/thumbs directory:
>>>>
>>>>
>>>>
>>>>           sudo chmod *-*Rf 777 */*home*/*geonode*/*geonode*/*geonode*/*uploaded*/*thumbs
>>>>
>>>>
>>>>
>>>> Also you web server needs to be told to serve the thumbs directory. For
>>>> Apache you need this block in the geonode.conf file:
>>>>
>>>>
>>>>
>>>>     *<*Directory "/home/geonode/geonode/geonode/uploaded/thumbs/"*>*
>>>>
>>>>         Order allow,deny
>>>>
>>>>         Options Indexes FollowSymLinks
>>>>
>>>>         Allow *from* all
>>>>
>>>>         Require all granted
>>>>
>>>>         IndexOptions FancyIndexing
>>>>
>>>>     *</*Directory*>*
>>>>
>>>>
>>>>
>>>> See http://docs.geonode.org/en/master/tutorials/install_and_admi
>>>> n/geonode_install/setup_configure_httpd.html#apache-configuration
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Jonathan Doig
>>>>
>>>>
>>>>
>>>> *From:* geonode-users [mailto:geonode-users-bounces at lists.osgeo.org] *On
>>>> Behalf Of *Melvin David Ramos Macías
>>>> *Sent:* Monday, 6 March 2017 8:10 AM
>>>> *To:* geonode-users at lists.osgeo.org
>>>> *Subject:* [GeoNode-users] Error 500 when trying to create thumbnail
>>>>
>>>>
>>>>
>>>> Hello GeoNode community,
>>>>
>>>>
>>>>
>>>> I have installed a GeoNode custom project in a production server and it
>>>> works just fine. Now I'm trying to replicate the same project in another
>>>> server and it works fine except for the thumbnail creation, which throws me
>>>> an error 500 (INTERNAL SERVER ERROR).
>>>>
>>>>
>>>>
>>>> What could be the reason for this?
>>>>
>>>>
>>>>
>>>> I already checked the URLs in the settings.py and placed a base url in
>>>> the web.xml file. There was no geonodeAuthProvider in the tomcat geoserver.
>>>>
>>>>
>>>>
>>>> Thanks in advance,
>>>>
>>>>
>>>>
>>>> MR
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Melvin David Ramos Macías*
>>>>
>>>> about.me/melvinramos
>>>>
>>>>
>>>>
>>>>   <https://mailtrack.io/>Enviado con Mailtrack
>>>> <https://mailtrack.io/install?source=signature&lang=es&referral=melvin.ramos1991@gmail.com&idSignature=23>
>>>>
>>>
>>>
>>>
>>> --
>>>
>>>
>>> [image: --]
>>>
>>> Melvin David Ramos Macías
>>> [image: https://]about.me/melvinramos
>>>
>>> <https://about.me/melvinramos?promo=email_sig&utm_source=email_sig&utm_medium=email_sig&utm_campaign=external_links>
>>>
>>> _______________________________________________
>>> geonode-users mailing list
>>> geonode-users at lists.osgeo.org
>>> https://lists.osgeo.org/mailman/listinfo/geonode-users
>>>
>>>
>>
>>
>> --
>> Simone
>>
>
>
>
> --
>
>
> [image: --]
>
> Melvin David Ramos Macías
> [image: https://]about.me/melvinramos
>
> <https://about.me/melvinramos?promo=email_sig&utm_source=email_sig&utm_medium=email_sig&utm_campaign=external_links>
>

-- 
Simone
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