[mapserver-dev] [EXTERNAL] Re: MOTION: Run script to close tickets more than one year without activity

Mon Mar 24 10:41:09 PDT 2014

Jukka,

I don¹t think there is a limit of the number that can be open, but there
are a lot of old tickets that really should be closed. Some of them should
legitimately still be open but I think (personal opinion here) that there
are far more of the ³need to be closed² variety than ones that need to be
reopened. 

It should be noted that having the automated script close the ticket is
not an indication that the ticket is not valid. It just means that the
devs don¹t know that this is still valid/important and there has not been
activity on it for some time. Users should not take it in any kind of
negative way. Its just a way to trying to determine what is still relevant
and what might no longer be. Anyone interested in keeping a ticket from
being closed via the script has a very simple means of doing so, just post
some (any) activity to the ticket.

In my opinion, I think this is a good thing.

+1

Mike

-- 
Michael Smith

US Army Corps
Remote Sensing GIS/Center

On 3/24/14, 5:52 PM, "Rahkonen Jukka  (Tike)" <jukka.rahkonen at mmmtike.fi>
wrote:

>Hi,
>
>Please remember that Mapserver in not only developer community but there
>are still some users hanging around here.
>I was fast browsing through ten pages of more than 1 year old tickets and
>I do not ultimately like the idea about closing all old tickets
>automatically.
>- There are real issues and feature requests which are still valid.
>- Many of them are created by not so active developers or users. They
>have once found a real issue but they perhaps don't come back with it
>after the ticket is closed.
>- Nobody will go through the +4200 closed tickets and check if there are
>some which should be re-opened.
>- Especially because there is not an issue class "probably still valid,
>but unfortunately no one had time to work on it".
>- For someone who creates a ticket it would feel impolite to hear next
>time about the issue after one year by getting a message: "Issue
>automatically solved because no one has solved the issue".
>- At least the message should encourage the creator of the ticket to
>check if the issue is still valid and re-open it.
>- Much better if there is some human touch: During ticket closing sprint
>is was concluded that this ticket should be closed because...
>- If the issue is valid, isn't it better to keep it open than to try to
>forget that it exists?
>- Another alternative would be to try to organize issue-closing sprints
>for advanced users like me for giving a helping hand for the busy
>developers. The result would be a list of suggested actions: "Close as
>resolved (check if I remember right)", "Close with kind message to
>creator", "Ask developer what to do" and "Keep open".  I do understands
>that issues do not get solved be keeping them in a queue forever. Perhaps
>PSC could give us a limits: Only max 200 old tickets can be left open,
>the rest must be dropped at least to category "Close with kind message to
>creator".
>
>
>With kind regards,
>
>-Jukka Rahkonen-
>
>Lime, Steve D (MNIT) wrote:
>> 
>> How many tickets are we talking about?
>> 
>> -----Original Message-----
>> From: mapserver-dev-bounces at lists.osgeo.org [mailto:mapserver-dev-
>> bounces at lists.osgeo.org] On Behalf Of Daniel Morissette
>> Sent: Monday, March 24, 2014 10:43 AM
>> To: 'MapServer Dev List'
>> Subject: [mapserver-dev] MOTION: Run script to close tickets more than
>>one
>> year without activity
>> 
>> Hi MapServer PSC
>> 
>> MOTION:
>> 
>> To adopt the practice of automatically closing issues in the MapServer
>>Github
>> repository that have had no activity for more than one year.
>> 
>> And I start with my +1
>> 
>> 
>> Context:
>> 
>> This came up again at the Vienna Code Sprint today and there was general
>> agreement to go ahead with this mass closing since tickets that have
>>seen no
>> activity in over a year are either invalid, no longer relevant, or
>>lacking
>> information or a champion to address them. If a ticket is automatically
>>closed by
>> the script but is still relevant then someone can reopen it and provide
>>an update
>> on its status.
>> 
>> Stephan Meissl and Thomas Bonfort have created a script to automatically
>> execute this mass closing and tested it at the sprint last year. If
>>this motion
>> passes, this script would be run manually at regular interval every few
>>months.
>> 
>> 
>> --
>> Daniel Morissette
>> T: +1 418-696-5056 #201
>> http://www.mapgears.com/
>> Provider of Professional MapServer Support since 2000
>> _______________________________________________
>> mapserver-dev mailing list
>> mapserver-dev at lists.osgeo.org
>> http://lists.osgeo.org/mailman/listinfo/mapserver-dev
>> 
>> 
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