[Qgis-developer] Ticket cleanup after 2.0 release

[Nathan Woodrow]

Agree with Paolo. -1 for auto closing.

- Nathan


On Mon, Sep 9, 2013 at 10:47 PM, Paolo Cavallini <cavallini at faunalia.it>wrote:

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> Il 09/09/2013 14:01, Matthias Kuhn ha scritto:
> > +1, I also like this idea.
> >
> > I would also like to reintroduce the idea of auto-closing tickets which
> > are in "Feedback" state for more than 2 weeks to keep the count low in
> > the future. Issues in "Feedback" state should be treated as "cannot be
> > solved with the current amount of information" and therefore shouldn't
> > be crowding the overview of active tickets until somebody provides the
> > missing bits.
>
> Hi Pirming,
> thanks for raising the issue. I'd be a bit careful about autoclosing.
> Tickets are a
> huge source of knowledge about the program, often are opened as
> placeholder not to
> forget missing function that we'll deal with, sooner or later, etc.
> Besides that, users will sometimes take this as impolite, or think that we
> are trying
> to hide problems, and refrain from getting involved with the project.
> Me and Giovanni Manghi have dealt with (and opened[0]) many hundreds of
> tickets, and
> I think nothing can replace careful consideration.
> Having said that, I agree that if a ticket has no feedback for weeks, and
> is probably
> a local issue, is better be closed.
> Please do some careful simulation, checking the likely results, before
> acting.
> This is by no means a secondary issue, as it involves our public image,
> and the
> relations with our community.
>
> All the best.
>
> [0]http://hub.qgis.org/projects/quantum-gis/issues/report/author
> - --
> Paolo Cavallini - Faunalia
> www.faunalia.eu
> Full contact details at www.faunalia.eu/pc
> Nuovi corsi QGIS e PostGIS: http://www.faunalia.it/calendario
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