[Qgis-user] [UFC : PUB]Qgis-user Digest, Vol 124, Issue 33

[Neumann, Andreas]

Hi Patrick, 

Thanks for forwarding this issue to Symantec. 

The 64bit version is the recommended one anyway. Any reason to still
wanting to use the 32bit version? 

In this respect, Symantec is doing something good, if they urge you to
move to the 64bit version ;-) 

Andreas 

Hi Patrick

On 19/06/16 17:00, Patrick Giraudoux wrote:

> Just to signal that I cannot install  QGIS 2.14.3 (32 bits) with
> QGIS-OSGeo4W-2.14.3-2-Setup-x86.exe (stand-alone) on Windows 7.
> Symantec antivirus detect qgis.bin.exe as Trojan.Gen.SMH and put it in
> vault (which, of course prevents the sofwtare from working...). Mabe a
> false positive but it leads to a dedalock when is comes to use QGIS 32
> bits.

This has been reported in the past and is - if I understand correctly -
related to heuristics. If you have a support contract with symantec, it
would be great if you could ask them if they could adjust their
heuristics (or provide details about what needs to be done to pass their
tests). I am not aware of anything we could do from our side without
more information from the provider of the anti virus software.

https://www.symantec.com/security_response/writeup.jsp?docid=2013-041522-2144-99

Thanks
Matthias

> I have sent them a report already mentioning that it should be a false positive, but I do not know how (if) they follow up. Now the only foreseen solution is to use the 64 bits version that is not detected as viral.
> 
> Best,
> 
> Patrick
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